Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Heather Thomas

Vista,CA

Summary

Seeking a new opportunity within the beauty industry utilizing my knowledge and expertise as an Esthetician. I focus on client relationships to produce a customized treatment for all skin types. Always looking to continue my education to further my knowledge in this ever growing industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Wax Specialist

Brio Skin Studio
06.2023 - Current
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Educated clients on proper aftercare procedures for optimal results and minimal discomfort.
  • Fostered a comfortable atmosphere for clients by engaging in friendly conversation while respecting personal boundaries.
  • Used social media platforms to promote salon and services.

Wax Specialist

European Wax Center
04.2022 - 03.2023
  • Handled busy schedules and stayed on top of key deadlines.
  • Explained benefits of skin care products to clients.
  • Created repeat business by developing long-term relationships with regular customers.
  • Collaborated with fellow spa staff to create a seamless experience for customers, improving overall satisfaction ratings.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.

Customer Service Representative

Plum Paper
08.2016 - 06.2022
  • Corresponding with customers via email, phone, and live chat
  • Worked at trade shows and conventions to help promote and sell merchandise
  • Assisted with website maintenance to ensure an easy user experience.

Community Manager

Regus
07.2015 - 06.2016
  • Trained customer service manager and Regus center operations manager
  • Clients' primary contact and resource for center information and assistance
  • Assists with touring prospects and brokers to showcase the center in an effort to increase client base and increase sales revenue

Education

Esthetics License

Palomar Institute of Cosmetology
San Marcos, CA
02.2022

Orange Coast College
2010

High School Diploma -

Laguna Beach High School
2008

Skills

  • Skincare Products Sales Master
  • Skin Analysis
  • Care Recommendation
  • Hair Removal
  • Brazilian Bikini Waxing
  • Eyebrow Shaping
  • Lash Lift
  • Brow Tint and Lamination

Certification

Microdermabrasion



Timeline

Wax Specialist

Brio Skin Studio
06.2023 - Current

Wax Specialist

European Wax Center
04.2022 - 03.2023

Customer Service Representative

Plum Paper
08.2016 - 06.2022

Community Manager

Regus
07.2015 - 06.2016

Esthetics License

Palomar Institute of Cosmetology

Orange Coast College

High School Diploma -

Laguna Beach High School

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Heather Thomas