Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Heather Thompson

Coeur d'Alene,ID

Summary

Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Family Worship Center Tolleson
Hayden, ID
01.2022 - 01.2024
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Processed invoices for payment using accounting software applications.
  • Developed project plans for various tasks assigned by upper management.
  • Managed database systems containing customer contact information.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.

Family Support Specialist

Bigfoot Counseling
Post Falls , ID
01.2022 - 06.2022
  • Developed and implemented individualized service plans for clients.
  • Conducted home visits to assess family dynamics and needs.
  • Assisted with the development of parenting skills and strategies for families.
  • Collaborated with community partners to ensure families received adequate resources.
  • Maintained detailed records of client interactions, progress, and outcomes.
  • Created written reports summarizing assessments, interventions, and recommendations.
  • Coordinated referrals to appropriate agencies or programs as needed.
  • Advised on public benefits such as food stamps, housing subsidies, Medicaid.
  • Established positive relationships with clients by demonstrating empathy and understanding.

Front Office Coordinator

Ramin Median, M.D.
Newbury Park
01.2008 - 10.2011
  • Coordinated all office functions, opened and closed office daily, scheduled appointments and procedures, answered phones, transcribed all doctor's notes and referral letters
  • Established and maintained relationships with patients, pharmaceutical representatives, and other referring doctor's offices.

Dental Assistant/Receptionist

Cohen, McClintock, and Licht D.D.S
Encino
02.2007 - 01.2008
  • Scheduled patient appointments, answered phones, filed, took all dental x-rays for the office, developed x-rays, assisted with dental procedures, sterilized instruments
  • CPR certification and Dental x-ray license obtained.

Production Assistant

Eleven Entertainment
Van Nuys
02.2004 - 02.2007
  • Scheduled photo shoots, ran errands, helped with wardrobe, set up and tear down of lights, backgrounds, and camera equipment.

Education

High School Diploma -

Palisade Glacier High School
Big Pine, CA
06-2003

Moorpark College
Moorpark, CA

Skills

  • Microsoft Office
  • Receptionist
  • Organizational Skills
  • Outlook
  • Office Administration
  • Presentation Design
  • Database Management
  • Marketing
  • Report Transcription
  • Customer Relations
  • Advanced MS Office Suite Knowledge
  • Data Analysis and Research
  • File Organization
  • Quickbooks
  • Senior Leadership Support
  • Multi-Task Management
  • Typing [Number] WPM
  • Verbal Communication
  • Project Management
  • Business Administration

Additional Information

Volunteered weekly at Family Worship Center in various departments from 10/2021-01/2024

Volunteered at Candlelight Christian Fellowship in the kitchen every Wednesday from 01/2020-4/2021

Volunteered at Lake City Church working in their food bank and cleaning the Rathdrum office weekly from 03/01/17-06/01/17

References

References available upon request.

Timeline

Administrative Assistant

Family Worship Center Tolleson
01.2022 - 01.2024

Family Support Specialist

Bigfoot Counseling
01.2022 - 06.2022

Front Office Coordinator

Ramin Median, M.D.
01.2008 - 10.2011

Dental Assistant/Receptionist

Cohen, McClintock, and Licht D.D.S
02.2007 - 01.2008

Production Assistant

Eleven Entertainment
02.2004 - 02.2007

High School Diploma -

Palisade Glacier High School

Moorpark College

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