Heather Thompson
Toledo,OR
Summary
Dynamic CIRT Coordinator with proven expertise in team leadership and effective communication. Adept at facilitating reviews and providing insightful reports, driving system improvements, and fostering collaboration among stakeholders.
Overview
2026
2026
years of professional experience
Work History
CIRT Coordinator
Oregon Department Of Human Services
Toledo, OR
01.2023 - Current
- Facilitated CIRT's and IDR's to identify areas for system improvement.
- Worked closely with management team to provide updates on progress of reviews being conducted.
- Provided detailed reports summarizing findings from reviews and analysis.
ORCAH Screener
Oregon Department of Human Services
Portland, OR
10.2021 - 01.2023
- Process reports about the abuse and neglect of children from reporters.
- Assessment of child abuse allegations and whether they meet the requirements for CPS assessment.
- Utilization of Structured Decision Making to make safe, equitable decisions for children and families.
Permanency Caseworker
Oregon Department Of Human Services
Newport, OR
05.2020 - 09.2021
- Assessed client needs and eligibility for services through comprehensive evaluations.
- Coordinated with community resources to enhance client access to support services.
- Maintained precise records of client interactions and service provision documentation.
- Conducted home visits to evaluate client progress toward goals and document service delivery.
Child Protective Services Supervisor
Oregon Department Of Human Services
Portland, Gresham, Newport, OR
07.2016 - 02.2020
- Supervised team members to ensure compliance with state regulations and policies.
- Monitored program performance to identify areas needing improvement or adjustment.
- Provided guidance and mentorship to staff in handling complex client cases.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Court Supervisor/Afterhours CPS Supervisor
Oregon Department Of Human Services
Portland, OR
04.2013 - 07.2016
- Supervised court staff to ensure compliance with legal standards and policies.
- Coordinated project timelines and resources for various departmental initiatives.
- Managed communication between team members and external stakeholders.
- Developed and maintained schedules for meetings and events across departments.
- Facilitated communication between different departments in order to resolve issues quickly.
CSEC Permanency Caseworker
Oregon Department of Human Services
Portland , OR
2012 - 04.2013
- Conducted client assessments to determine eligibility for services and support.
- Developed individualized service plans based on client needs and goals.
- Collaborated with law enforcement to build cases regarding youth who experienced sexual exploitation.
- Maintained updated knowledge through continuing education and advanced training.
Screening Supervisor
Oregon Department Of Human Services
Portland, OR
04.2010 - 04.2012
- Supervised team members to ensure compliance with state regulations and policies.
- Developed training materials to enhance staff knowledge and operational efficiency.
- Facilitated communication between departments to streamline workflows and resolve issues.
- Conducted performance evaluations to assess staff capabilities and identify training needs.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity to provide constructive feedback and coaching.
Child Protective Services Caseworker
Oregon Department Of Human Services
Gresham , OR
05.2006 - 04.2010
- Conducted thorough assessments to evaluate child safety and family needs.
- Developed case plans to address individual circumstances and promote family stability.
- Collaborated with community agencies to coordinate services for families in crisis.
- Monitored compliance with court orders and case plan goals effectively.
- Documented case activities and updates in agency databases consistently.
Community Partner Coordinator
Oregon Department of Human Services
Salem, OR
05.2004 - 06.2005
- Collaborated with community partners to enhance service delivery for families.
- Developed strategic initiatives to improve client access to resources and support.
- Advocated for policy changes to better serve vulnerable populations in Oregon.
- Developed individualized care plans based on children's needs and preferences.
- Participated in continuing education opportunities related to foster care services.
Permanency Caseworker
Oregon Department Of Human Services
Milwaukie , OR
08.2002 - 05.2004
- Assessed client needs and developed tailored service plans.
- Coordinated with community resources to provide necessary support services.
- Conducted regular follow-up meetings to monitor client progress and adjust plans.
- Documented case notes accurately in electronic tracking systems.
- Maintained confidentiality while handling sensitive client information.
Legal Assistance Caseworker
Oregon Department of Human Services
Dallas, OR
10.2000 - 08.2002
- Facilitated communication between clients and support services.
- Conducted home visits to evaluate client situations and progress.
- Managed case documentation and maintained accurate records.
- Wrote Legal Assistance Referrals to facilitate termination of parental rights and adoptions.
Education
Portland State University
Portland, Oregon, OR11-1999
Minor - Business Administration
Portland Community College
Portland, Oregon, OR11-1999
Skills
- Data analysis
- Report writing
- Case coordination
- Policy compliance
- Structured decision making
- Client assessment
- Effective communication
- Critical thinking
- Detail orientation
- Time management
- Writing requirements
- Attention to detail
- Verbal and written communication
- Meeting coordination
- Deadline management
Timeline
CIRT Coordinator
Oregon Department Of Human Services
01.2023 - Current
ORCAH Screener
Oregon Department of Human Services
10.2021 - 01.2023
Permanency Caseworker
Oregon Department Of Human Services
05.2020 - 09.2021
Child Protective Services Supervisor
Oregon Department Of Human Services
07.2016 - 02.2020
Court Supervisor/Afterhours CPS Supervisor
Oregon Department Of Human Services
04.2013 - 07.2016
Screening Supervisor
Oregon Department Of Human Services
04.2010 - 04.2012
Child Protective Services Caseworker
Oregon Department Of Human Services
05.2006 - 04.2010
Community Partner Coordinator
Oregon Department of Human Services
05.2004 - 06.2005
Permanency Caseworker
Oregon Department Of Human Services
08.2002 - 05.2004
Legal Assistance Caseworker
Oregon Department of Human Services
10.2000 - 08.2002
CSEC Permanency Caseworker
Oregon Department of Human Services
2012 - 04.2013
Portland State University
Minor - Business Administration
Portland Community College