Heather Thorgaard
Chicago,Illinois
Summary
Organized and detail-oriented professional with over 13 years of experience in content creation and marketing. Skilled in collaborating with SEO teams to optimize performance and increase sales through targeted coupon strategies.
Overview
17
17
years of professional experience
Work History
Senior Content Associate
CouponCabin
Chicago, Illinois
08.2012 - 05.2026
- Researched local e-commerce content in major cities to source coupons for new local CouponCabin initiative
- Sourced and blogged about top daily deals while working with CouponCabin's email team and posted on CouponCabin's homepage to drive coupon use and increase sales commission
- Collaborated with SEO team to track weekly Google page search results and help drive traffic and clicks to store coupon pages
- Edited and proofed daily store pages for accuracy in grammar, spelling and punctuation
- Checked and edited quarterly concierge and social links for the CouponCabin tool database
- Monitored coupon activity daily and expired, extended or sourced new coupon content to ensure the best user experience
Executive Assistant
Lily's Talent Agency
Chicago, Illinois
11.2011 - 05.2012
- Worked closely with agents for booking of print and on-camera talent
- Conducted reception and administrative responsibilities: filing, answering phones, calling out talent for bookings and submission interviews
- Used Photoshop to manage, edit and upload talent's comp cards onto database
Keyholder
American Apparel
Chicago, Illinois
04.2010 - 11.2011
- Solely responsible for on-time opening and closing of the store
- Delegated daily responsibilities to staff to ensure smooth operating process
- Assisted merchandiser with store visuals on a weekly basis to increase traffic
- Consulted shoppers and assumed role of a personal shopper & stylist as necessary to ensure the highest customer satisfaction
Visual Merchandising Associate
The Gap
Chicago, Illinois
08.2009 - 04.2010
- Arranged displays, assembled store windows, dressed mannequins and styled clients
- Worked on all 4 floors to manage and create visual merchandising for each department
- Created holiday windows, displays, signage and accessories for store entirety
Education
Bachelor of Science - Fashion Communication, concentration in Visual Tract, Graphic Design
Stephens College
Skills
- Google SEO analytics
- Email marketing
- Strong verbal communication
- Organizational skills
Timeline
Senior Content Associate
CouponCabin
08.2012 - 05.2026
Executive Assistant
Lily's Talent Agency
11.2011 - 05.2012
Keyholder
American Apparel
04.2010 - 11.2011
Visual Merchandising Associate
The Gap
08.2009 - 04.2010
Bachelor of Science - Fashion Communication, concentration in Visual Tract, Graphic Design
Stephens College