Summary
Overview
Work History
Education
Skills
Timeline
Generic

HEATHER TILLIS

Chiefland,FL

Summary

Professional Registered Nurse with strong clinical skills in wound care management, PICC line management, assessments and a strong commitment to compassionate patient centered care. Proven ability to enhance patient outcomes through effective communication and multidisciplinary collaboration, ensuring continuity of care and patient education for improved health management. Focused on team collaboration and achieving positive health outcomes. Reliable and adaptable to changing patient needs, ensuring optimal care delivery. An experienced and dedicated nurse with over 9 years of nursing experience in various clinical settings who has a passion for coordinating quality care while being a strong patient advocate. Seeking a position that will utilize my expertise and knowledge in leadership, and provide patient-focused care while working with an interdisciplinary team. The ability to grow educationally in a constructive and challenging medical position.



Overview

8
8
years of professional experience

Work History

Home Health Registered Nurse Case Manager

Kindred At Home/Centerwell
05.2018 - 01.2025
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Advanced Wound Care including extensive wound vacs
  • Picc line management
  • Preceptor for all new nurses
  • Multiple Oasis training
  • Homecare Homebase system and Kindred Link
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Educates, coordinates, and advocates for patients, families, and/or caregivers regarding the patient's illness, treatment, and medications, taking into consideration the age, cognitive/physical impairments, and any other implications that may affect their ability to understand directions, disease process, and ability to participate in care.Communicates timely and effectively with agency personnel and ordering physicians as required to process orders and OASIS data sets, schedule home visits, and deliver services to patients as ordered by physicians and in accordance with applicable laws and regulations.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Managed care from admission to discharge.
  • Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
  • Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
  • Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Monitored patient reactions to drugs and carefully documented findings.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
  • Implemented infection control measures within the home, maintaining a safe environment for both patients and staff members.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
  • Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
  • Developed strong relationships with clients through regular communication and excellent customer service.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Strengthened client relationships through regular, insightful communication regarding market trends and portfolio adjustments.
  • Developed comprehensive risk assessment tool, enabling more precise investment recommendations.
  • Increased client satisfaction, providing personalized investment advice based on thorough financial analysis.
  • Improved client retention rates by developing and implementing comprehensive advisory plans tailored to individual needs.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Monitored patient reactions after administering medications and IV therapies.
  • Managed patients recovering from medical or surgical procedures.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Administered medications and treatments as prescribed by physicians.

Home Health Registered Nurse Case Manager

Omni Home Health Care
10.2017 - 05.2018
  • Picc/Midline management
  • Extensive wound care
  • Wound Vac management
  • Established specific disease process care plans according to patients needs.
  • Took samples to complete diagnostic and routine assessment tests.
  • Collaborated with interdisciplinary team members for comprehensive patient assessments, resulting in tailored care strategies.
  • Utilized evidence-based practice guidelines when administering medications or performing treatments/procedures ensuring optimal safety and efficacy.
  • Supported family caregivers through education, resources, and emotional support during challenging times.
  • Introduced changes to patient care plans based on regular evaluations and patient changes.
  • Served as an advocate for patients'' rights, ensuring their needs were met while respecting their preferences and values.
  • Strengthened patient adherence to prescribed medications and treatments by providing clear instructions and addressing any concerns or barriers.
  • Maintained high-quality care standards by participating in ongoing professional development activities.
  • Enhanced overall quality of life for patients suffering from chronic illnesses using a holistic approach that addressed physical, emotional, psychological, social wellbeing.
  • Enhanced patient satisfaction by establishing trust and rapport through empathetic communication and active listening.
  • Prevented complications by promptly identifying potential issues and taking appropriate action to address them.
  • Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental needs to develop individualized care plans.
  • Streamlined documentation processes to ensure accuracy and timely completion of required paperwork.
  • Reduced hospital readmissions by providing thorough patient education and comprehensive discharge planning.
  • Ensured regulatory compliance by adhering to federal, state, and agency guidelines in all aspects of home health nursing practice.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Coordinated with other healthcare team members to support patient needs.
  • Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Administered medications and treatments as prescribed by physicians.
  • Collaborated with vendors to procure medical equipment, supplies and services.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Conducted ongoing evaluations of care plan effectiveness, making adjustments as needed to optimize results.
  • Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
  • Maximized staff efficiency by delegating tasks appropriately based on skill level and workload considerations.

Registered Nurse

HCA NF Hospital
10.2016 - 06.2017
  • IV medication administration/titrating drips per MD protocol
  • Administered Blood transfusions per MD orders
  • PICC line management
  • Monitored/reported abnormal EKG rhythms
  • Managed Post op Cardiac catheterization patients
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms./
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Managed patients recovering from medical or surgical procedures.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Monitored patient reactions after administering medications and IV therapies.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.

Education

Associate of Science - Registered Nursing

Rasmussen College
Ocala, FL
06-2016

Associate of Science - Registered Nursing

Florida Gateway College
Lake City, FL
05-2010

High School Diploma -

Dixie County High
Cross City
05-2007

Skills

  • Wound Care/Wound Vacs
  • PICC line
  • Tracheostomy Care
  • Catheter Care
  • Strong communication skills
  • Team leadership qualities
  • Patient education techniques
  • Clinical assessment
  • Compassionate patient care
  • Multidisciplinary collaboration
  • Home health care coordination
  • Case management experience
  • Cardiac care proficiency
  • Wound care management
  • Catheter care
  • Patient monitoring
  • Privacy and confidentiality
  • Patient assessments
  • Family support
  • Care coordination
  • Palliative care
  • Post-surgical care
  • LPN oversight
  • Continuity of care
  • Fall prevention
  • Home health services
  • Clinical documentation and reporting
  • Teamwork and collaboration
  • Medication and IV administration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Compassionate and caring
  • Strong clinical judgment
  • Organizational skills
  • CPR certification
  • Direct patient care
  • Dementia care
  • Patient and family advocacy
  • Patient education
  • Blood draw and sample collection
  • Physical assessment
  • Pain management
  • Delegation and motivation
  • Team building
  • Geriatric nursing
  • Diabetes management
  • Chronic disease management
  • Infection control practices
  • HIPAA compliance
  • Recording vital signs
  • Medication administration
  • Tracheostomy care
  • Decision-making
  • Clinical documentation
  • Intravenous therapy

Timeline

Home Health Registered Nurse Case Manager

Kindred At Home/Centerwell
05.2018 - 01.2025

Home Health Registered Nurse Case Manager

Omni Home Health Care
10.2017 - 05.2018

Registered Nurse

HCA NF Hospital
10.2016 - 06.2017

Associate of Science - Registered Nursing

Rasmussen College

Associate of Science - Registered Nursing

Florida Gateway College

High School Diploma -

Dixie County High

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HEATHER TILLIS