Heather Timme
Orlando,FL
Summary
Proven to excel in high-volume environments, I bring a track record of enhancing customer satisfaction and streamlining operations at establishments like Howl At The Moon. My expertise includes adept cash management and a flair for creating engaging customer experiences, underpinned by strong multitasking abilities and an engaging personality.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bartender
Howl At The Moon
01.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Fish On Fire
01.2018 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Wing Shack
01.2013 - 01.2017
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Cheddar's Scratch Kitchen
01.2012 - 03.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
No Degree -
University of Central Florida
Orlando, FLHigh School Diploma -
Freedom High School
Orlando, FL05-2011
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
Certification
- ServSafe Alcohol Certification, December 2022
Timeline
Bartender
Howl At The Moon
01.2019 - Current
Server
Fish On Fire
01.2018 - 03.2020
Bartender
Wing Shack
01.2013 - 01.2017
Server
Cheddar's Scratch Kitchen
01.2012 - 03.2013
No Degree -
University of Central Florida
High School Diploma -
Freedom High School
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