Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Heather Timmins

Wetherby

Summary

A seasoned Operational Analyst from Idexx Laboratories, I excel in driving operational efficiencies and strategic initiatives. With a proven track record in cross-functional collaboration and data analysis using Power BI, my approach enhances productivity and business intelligence. Skilled in project life cycle management and communication, I consistently deliver impactful results and innovative solutions.

Overview

39
39
years of professional experience

Work History

Operational Analyst 11

Idexx Laboratories
05.2012 - Current
  • Provides overall support of business operations functions to ensure successful partnerships, organization and results
  • Acts as point of contact with stakeholders on operational initiatives that drive business strategy
  • Aligns with partners to identify and prioritize initiatives based on business strategy timelines
  • Collaborates with others and ensures execution
  • Connects partners with other resources as needed
  • Gathers and analyzes data and metrics to evaluate and report on current operations and processes
  • Shares key information and presents reports to management for use in supporting operations and business objectives
  • Obtains and provides specialized information as needed
  • Partners with various business areas to ensure effective day-to-day utilization of performance metrics and other business information
  • Makes recommendations for future needs and changes
  • Participates in projects to implement initiatives
  • Identifies project opportunities
  • Generates ideas and solutions
  • Identifies, evaluates and implements system, process or procedure improvement opportunities
  • Continuously develops business knowledge

Pre-Analytical Supervisor

Idexx Laboratories
05.2012 - Current
  • Acting as a key driver in the 5 am project streamlining procedures and operations to increase productivity, quality and efficiency whilst reducing sample turnaround times
  • Delegated with the project to improve, developing and managing the process teams
  • Designing and executing a method to assist with the co-ordination of numerous activities within a highly pressurised environment while maintaining an extremely positive approach towards service and project completion
  • Developing process teams against strict company specification, improving procedures and morale whilst adhering to all health & safety guidelines for corporate and staff welfare
  • Reconstructing job roles and hours of work whilst achieving KPI targets and service levels

Production Manager

Jenx Ltd
01.2008 - 12.2011

Production Manager

Fothergill Engineered Fabrics Ltd
01.2007 - 12.2008

Senior Production Leader

Sonoco Alcore
01.2002 - 12.2006

Production Leader

Alcatel Optronics UK Ltd
01.2000 - 12.2002

Team Leader

Seiko Instruments
01.1997 - 12.2000

Leading Operator

Nec Semi-Conductor
01.1986 - 12.1989

Education

Lean Six Sigma Green Belt -

Post Graduate Certificate -

Manufacturing Excellence

NEBS Management Certificate -

Prince 2 Foundation -

Skills

  • Collaborative
  • Drives for results
  • Situational Adaptability
  • Excellent communication skills
  • Cross-functional collaboration
  • Smartsheet
  • Visio
  • Power BI
  • Microsoft Tools
  • Visual Basics
  • Macros
  • Project life cycle management
  • Risk management
  • Presentation skills

Accomplishments

  • Idexx, CLEO Global Projects – understanding current global processes to inform key business requirements for CLEO workspace for Patient Sample Management Teams.
  • Idexx, Relocation of Supplies to another premises whilst streamlining process, implementing Order pick and pack.
  • Idexx, Reducing same day delivery times by 4hrs exceeding planned outcome of 11am target to 9am. (5am project)
  • Idexx, Implementation of referral department with data transfer.
  • Idexx, Implementation of SPF to histology, cytology and micro booking in processes.
  • Jenx Ltd, Responsible for moving 2 manufacturing sites into one.
  • Jenx Ltd, Reduction of lead times from 6 weeks to 10 days.
  • Jenx Ltd, Identified and implemented new manufacturing software giving real time cost and visibility of orders enhancing customer experience.
  • Seiko Instruments, Reduction of production team from 24 operators to 12 operators maintaining same production and quality targets.
  • Sonoco Alcore, Reduction of lead times from 48-hour to 24 hours and managing productivity and waste reduction leading to reduced costs.

Timeline

Operational Analyst 11

Idexx Laboratories
05.2012 - Current

Pre-Analytical Supervisor

Idexx Laboratories
05.2012 - Current

Production Manager

Jenx Ltd
01.2008 - 12.2011

Production Manager

Fothergill Engineered Fabrics Ltd
01.2007 - 12.2008

Senior Production Leader

Sonoco Alcore
01.2002 - 12.2006

Production Leader

Alcatel Optronics UK Ltd
01.2000 - 12.2002

Team Leader

Seiko Instruments
01.1997 - 12.2000

Leading Operator

Nec Semi-Conductor
01.1986 - 12.1989

Lean Six Sigma Green Belt -

Post Graduate Certificate -

Manufacturing Excellence

NEBS Management Certificate -

Prince 2 Foundation -

Heather Timmins