Heather Tinney

Account Management and Business Development for eight counties in Maryland for all MSI product sleeves.

Accomplishments:

• Sold Vesta Call Handling in All Accounts
• Sold NGCS in six of eight Accounts
• Sold P1CAD to Frederick County in 2022 - RFP

Responsibilities:

• Build Trusted Advisor relationships with customer decision makers, stake holders, and consultants
• Identify opportunities and strategies for specific product competitive flips
• Work closely with overlay sales team to ensure timely delivery on proposals and product updates
• Assist overlay teams with regional technology shows
• Work with key MSI work partners including: presales, engineers, system integration, customer success, finance, to ensure goals are met
• Assist internal teams with critical project and issue resolutions
• Responsible for maintaining an accurate quarterly and monthly forecast
• Maintain short and long term Customer Data in SalesForce
• Assist with coaching and mentoring new Account Executives

• Promoted to Sales & Marketing Rep in record time (45 days) after employment
• Exceeded Quota in Q1, my 1st Qtr as a Sales & Marketing Rep
• Continually hit or exceed quota.

• Responsible for the sales and business development efforts for State & Local Government accounts for MSI in Western Maryland and Pennsylvania

Key Wins:

• Sold $20 M Astro P25 Radio Solution to Calvert County, MD Competitive Bid
• Sold $19 M Astro P25 Radio Solution to Frederick County, MD - Sole source
• Sold $13 M Astro P25 Radio Solution to Carroll County, MD - Sole Source

• Key customers included Lockheed Martin and NASA.
• Managed the financial analysis and reporting for this $90 million business
• Prepared, analyzed, and reported financial status and issues to the Business Unit Manager, Division Controller, Program Management, and Engineering
• Forecasted bookings, sales, and margin on fixed price and cost plus contracts

• Account Manager for Ford, Chrysler, Motorola, and international accounts; credit collections of $50M per month
• Brought resolution to Motorola / Ford payment system resulting in over $15M in past due collections.

• Resolved top ten customer collection issues
• Identified and coordinated business issues with Senior Management, Sales, Quality, Engineering, Marketing, and Finance organizations.