Heather Tozier

Administered nursing care in float pool, demonstrating adaptability to diverse clinical environments.

• Implemented best practices in infection control, enhancing overall patient safety standards.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

• Administered medications and treatments according to established protocols and patient care plans.
• Collaborated with interdisciplinary teams to create individualized care strategies for residents.
• Monitored vital signs and assessed patient conditions to ensure timely interventions.
• Educated patients and families about health management and post-discharge care instructions.

• Delivered a range of allergy testing and treatment services to enhance patient care.
• Managed patient flow and treatment protocols in allergy injection and anaphylaxis response areas to ensure safety and efficiency.
• Facilitated triage of incoming calls to prioritize urgent issues and enhance customer support.
• Provided allergen extract serum treatments to support patient allergy management and improve health outcomes.
• Delivered allergy and asthma treatments in collaboration with physicians to ensure patient safety and compliance with established protocols.

• Solely roomed new consultations as well as Post-operative, and wound check patients for Six Cardiac Surgeons, and Nurse Practitioner.
• Obtained vital signs, history, and reconciled medications and allergies from patients.
• Gave verbal report to provider.
• Obtained EKG per protocol of provider.
• Removed Sutures/Stapes from incisions.
• Provided wound care.
• Leader of supplies and inventory, cleaning and stocking exam rooms.
• Lead validator and observer for Hand hygiene for the practice.
• Lead of POCT reporting and training, lead of reporting monthly downtime procedures.
• Phone and message triage, as well as assisting RNs with discharge calls.

• Triage/Field calls for appropriate outcome.
• Scheduling appointments for multiple providers.
• Patient chart maintenance, drafting physician letters, faxing correspondence.
• Assists Physicians for necessary procedures, leader of Inventory supplies, and leader of obtaining insurance prior authorizations for diagnostic testing.
• Rooming patients, accessing vital signs, obtaining ECG tracings, facilitates stress-tests, with EHR chart documentation.

• Managed front office, welcomed visitors/patients, triaged/directed calls for appropriate outcome.
• Oversaw Prescription refill requests, coordinated with Pharmacists, as well as outside Physicians for optimal patient care.
• Coordinated with Crisis Response for referral needs as well as coordination of care.
• Managed & Monitored Prescription Monitoring Program in response to limiting Controlled Substances Abuse.

• Worked on various assignments with ability to multitask, as well as calendar update.
• Handles confidential information, as well as filing and updating.
• Places orders for medical supplies, fluent use of Microsoft Word, Excel, & PowerPoint.
• Assists Paramedic & EMT students during patient scenarios.
• Incorporates creative flare in updating bulletin boards with prospective employment opportunities for students, as well as useful tips.
• Emergency Medical Services