Heather Treadway
University of North Texas
McKinney
11
years of professional experience
Accomplished higher education administrator with over nine years of experience in academic operations and program administration. Expertise in faculty collaboration, staff supervision, and strategic decision-making to enhance student success and institutional growth. Proven ability to build partnerships and improve academic processes through innovative program development.
Work History
Senior Program Project Coordinator (formerly Academic Counselor)
8 Years 7 Months- Provide strategic and operational leadership for the Bachelor of Applied Arts and Sciences (BAAS) program, supporting traditional, transfer, and fully online student populations through academic planning, program administration, and student success initiatives.
- Lead advising operations for the BAAS Online program serving approximately 1,200 students.
- Maintain an active advising caseload of approximately 300–400 students while previously managing a caseload exceeding 800 students.
- Assisted with academic scheduling and course planning to align enrollment with timely degree completion.
- Collaborate with academic leadership to expand workforce-focused degree pathways and strengthen interdisciplinary academic programs.
- Evaluate transfer coursework, prior learning, and degree applicability for complex multidisciplinary programs.
- Monitor student progress and develop individualized degree plans supporting retention and graduation.
- Developed expertise in workforce and technical education pathways to facilitate student transfers from community colleges and career programs.
- Build partnerships with community college advisors and participate in recruitment events to strengthen transfer pipelines and facilitate seamless student transitions to UNT.
- Supervise three professional staff members and one graduate assistant through coaching, onboarding, workflow management, and daily operational leadership.
- Implemented process improvements that enhanced operational efficiency and elevated student experience.
- Resolve complex student concerns through collaboration with faculty, Admissions, Registrar, Financial Aid, and university leadership.
- Represent academic programs during orientations, presentations, recruitment events, and university initiatives.
- Faculty & Program Leadership
- Strategic Planning & Institutional Collaboration
Adjunct Professor
4 Years 7 Months- Design and deliver undergraduate courses serving up to 50 students.
- Designed and delivered undergraduate courses for up to 50 students, fostering an engaging learning environment.
- Revised curriculum, assignments, and instructional materials, enhancing student engagement and learning outcomes.
- Assess student performance and continuously improve instructional effectiveness.
- Maintain consistently strong student success and course completion rates.
- Maintained strong student success and course completion rates through effective instructional practices.
- Selected to participate in a university Project-Based Learning (PBL) faculty workshop focused on designing high-impact, experiential learning environments and implementing evidence-based instructional practices.
CARE Team Intervention Coordinator
1 Year- Coordinated CARE Team referral processes and managed cases to facilitate timely support for students.
- Coordinated university CARE Team referral processes and case management.
- Collaborated with university departments to address and eliminate barriers affecting student success.
Graduate Assistant – Accreditation
1 Year- Assisted in accreditation, institutional effectiveness, assessment, compliance, and reporting initiatives to ensure alignment with standards.
- Developed instructional materials to enhance student learning and engagement.
- Assisted faculty in research projects, ensuring adherence to university guidelines and standards.
- Coordinated workshops and events to promote academic resources and services for students.
Education
Master of Science - Counseling
Bachelor of Science - Psychology
GPA: Cum Laude
Skills
Program Leadership
Academic Administration
Advising Support
Student Success
Course scheduling
Transfer Pathways
Online Learning
Strategic Planning
Institutional Effectiveness
Data Analysis
Cross-department collaboration
Staff Supervision
Program Development
AWARDS & RECOGNITION
Foundational Champion Award, University of North Texas (2026), Selected by the University President for exceptional dedication, leadership, and behind-the-scenes contributions advancing institutional initiatives., Outstanding Academic Advising-Primary Role, University of North Texas (2023), Student Success Award, UNT at Frisco (2022)
LEADERSHIP ACCOMPLISHMENTS
- Helped expand the Bachelor of Applied Arts and Sciences (BAAS) program by developing workforce-focused academic pathways in areas including Public Safety and Logistics Operations while contributing to the development of future pathways in Political Science, Fire Science, and healthcare-related disciplines.
- Supported the successful launch and implementation of multiple new undergraduate degree programs within the College of Applied and Collaborative Studies.
- Led advising initiatives for a growing online academic program serving approximately 1,200 students, while personally advising more than 800 students throughout the program's expansion.
- Serve as the primary academic resource for approximately 10 full-time faculty members, providing expertise on curriculum pathways, university policy, transfer credit evaluation, and complex student situations.
- Supervise three professional staff members and one graduate assistant, providing leadership, coaching, workflow management, onboarding, and daily operational support.
- Partner with university leadership to improve academic operations, enhance student success initiatives, and streamline advising processes across multiple departments.
- Analyze enrollment, graduation, and advising data to support strategic planning, program evaluation, and operational decision-making.
- Represent academic programs through university presentations, recruitment initiatives, orientations, and cross-campus collaboration efforts.
UNIVERSITY SERVICE
- Staff Senator, University of North Texas (2025-Present)
- Represent university staff perspectives through shared governance, committee engagement, and institutional discussions.
- UNT AccoUNTable Supervisor Program
- Advising Guidebook Committee
- New Student Orientation Committee
Timeline
Adjunct Professor
University of North Texas
01.2022 - CurrentRead More
Senior Program Project Coordinator (formerly Academic Counselor)
University of North Texas
01.2018 - CurrentRead More
CARE Team Intervention Coordinator
University of North Texas
01.2017 - 01.2018Read More
Graduate Assistant – Accreditation
University of North Texas
01.2016 - 01.2017Read More
University of Florida
Bachelor of Science from Psychology
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University of North Texas
Master of Science from Counseling
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