Heather Trombley
Chatsworth,CA
Overview
2
2
years of professional experience
Work History
To Go Specialist
Olive Garden Restaurant
07.2023 - 08.2024
- Managed approximately 100 orders daily, ensuring order accuracy by meticulously reviewing each item before handing off to the customer.
- Contributed positively towards team goals through effective communication between front-of-house staff members and the kitchen team.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Maintained a clean and inviting pickup area, contributing to a positive customer experience.
Peer Tutor
Academic Mentor Program
08.2022 - 05.2024
- Mentored approximately 40 students in developing critical thinking skills through problem-solving exercises and group discussions.
- Boosted student motivation through engaging activities that fostered confidence in their abilities to achieve academic success.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Upheld confidentiality of student records, assessments, and personal information.
Junior Counselor
Sierra Canyon Day Camp
06.2022 - 08.2022
- Collaborated with fellow counselors to design engaging group activities that promoted teamwork and social skills.
- Planned fun and collaborative activities for ages 4 to 8 that resulted in teamwork and learning of valuable life lessons.
- Participated in regular staff meetings, staying current on new initiatives and sharing best practices with colleagues.
- Fostered a positive and inclusive environment through proactive conflict resolution and open communication.
Education
California State Polytechnic University, Pomona
Pomona, CA05.2028
High School Diploma -
Granada Hills Charter High School
Granada Hills05.2024
Skills
- Team Collaboration
- Guest satisfaction
- Initiative-taking
- Detail Oriented
- Money Handling
- Phone Etiquette
- Food handling
Timeline
To Go Specialist
Olive Garden Restaurant
07.2023 - 08.2024
Peer Tutor
Academic Mentor Program
08.2022 - 05.2024
Junior Counselor
Sierra Canyon Day Camp
06.2022 - 08.2022
California State Polytechnic University, Pomona
High School Diploma -
Granada Hills Charter High School