Heather Trovinger

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Managed filing system, entered data and completed other clerical tasks.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Volunteered to help with special projects of varying degrees of complexity.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks on daily basis.
• Established administrative work procedures to track staff's daily tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Liaised between clients and vendors and maintained effective lines of communication.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained inventory of office supplies and placed orders.
• Managed filing system, entered data and completed other clerical tasks.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Helped run and manage sales for the Nissan account.