Heather Tsoullis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
General Office Worker
Bigler Street Associates
02.2024 - Current
- Facilitated smooth office operations by promptly responding to inquiries from staff and clients via phone or email.
- Collects all the rents from tenants
- Makes sure all the tenants are happy and needs are filled
- Pay all company bills
Retail Sales Associate
Indigo Chic
09.2021 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Receptionist
GT Realty
01.2012 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Show Room Sales/Receptionist
Boulevard Apparel
01.1995 - 01.2000
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Developed strong rapport with clients during their visits to the showroom resulting in improved customer retention rate.
Education
Associate of Arts - Hotel, Motel, And Restaurant Management
Suny At Delhi
Delhi, NYSkills
- customer relations
- Interpersonal skills
- Skilled in child engagement
- Customer engagement in retail
- collaborative team member
- Positive attitude
- Effective schedule management
- Dedicated team player
Timeline
General Office Worker
Bigler Street Associates
02.2024 - Current
Retail Sales Associate
Indigo Chic
09.2021 - 11.2024
Receptionist
GT Realty
01.2012 - 01.2018
Show Room Sales/Receptionist
Boulevard Apparel
01.1995 - 01.2000
Associate of Arts - Hotel, Motel, And Restaurant Management
Suny At Delhi
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