Heather Tsoullis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
General Office Worker
Bigler Street Associates
Fort Lee, NJ
02.2024 - Current
- Facilitated smooth office operations by promptly responding to inquiries from staff and clients via phone or email.
- Collects all the rents from tenants
- Makes sure all the tenants are happy and needs are filled
- Pay all company bills
Retail Sales Associate
Indigo Chic
Closter, NJ
09.2021 - 11.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Receptionist
GT Realty
Fort Lee, NJ
01.2012 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Show Room Sales/Receptionist
Boulevard Apparel
Manhattan, NY
01.1995 - 01.2000
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Developed strong rapport with clients during their visits to the showroom resulting in improved customer retention rate.
Education
Associate of Arts - Hotel, Motel, And Restaurant Management
Suny At Delhi
Delhi, NYSkills
- customer relations
- Interpersonal skills
- Skilled in child engagement
- Customer engagement in retail
- collaborative team member
- Positive attitude
- Effective schedule management
- Dedicated team player
Timeline
General Office Worker
Bigler Street Associates
02.2024 - Current
Retail Sales Associate
Indigo Chic
09.2021 - 11.2024
Receptionist
GT Realty
01.2012 - 01.2018
Show Room Sales/Receptionist
Boulevard Apparel
01.1995 - 01.2000
Associate of Arts - Hotel, Motel, And Restaurant Management
Suny At Delhi