Heather Turdo
Allentown,PA
Summary
Dynamic CNA and managerial professional with a proven track record at Genisis health care and Amazon. Experienced with providing compassionate patient care in home health settings. Utilizes strong interpersonal skills to build trust with patients and families. Knowledge of maintaining patient hygiene, administering medications, and monitoring vital signs.
Overview
18
18
years of professional experience
Work History
Home Health CNA
Extended Family Care
11.2019 - Current
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with school days and community exposure
CNA, Float Pool
Genisis Health Care
01.2018 - 02.2019
- Improved patient safety by performing regular room checks to ensure a clean, hazard-free environment was maintained at all times.
- Reduced fall incidents by regularly monitoring patients'' movements and implementing appropriate interventions.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various units within the hospital based on fluctuating staffing needs.
- Supported patients'' mobility by safely transferring them to and from beds, wheelchairs, or other equipment.
Assistant Store Manager
Pilot Travel Centers
06.2006 - 08.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Process Assistant
Amazon
10.2010 - 02.2017
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
Education
High School Diploma -
Phillipsburg High School
Phillipsburg, NJ06-2024
Skills
- Alzheimer's care
- Transfer techniques
- Dressing assistance
- Feeding assistance
- Bathing assistance
- Personal hygiene assistance
Timeline
Home Health CNA
Extended Family Care
11.2019 - Current
CNA, Float Pool
Genisis Health Care
01.2018 - 02.2019
Process Assistant
Amazon
10.2010 - 02.2017
Assistant Store Manager
Pilot Travel Centers
06.2006 - 08.2017
High School Diploma -
Phillipsburg High School
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