Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heather Underwood

Buchanan,TN

Summary

Dynamic Level 2 Press Operator at Nashville Wire Products, adept at optimizing production efficiency and ensuring safety compliance. Proven ability in equipment operation and crisis intervention, fostering a reliable and motivated work environment. Recognized for enhancing team performance and effectively managing material handling while maintaining high standards of communication.

Skilled professional in cutting, punching, and press machine operations for metal and plastic materials. Have maintained high levels of productivity and efficiency through effective machine setup, operation, and maintenance. Strengths include keen attention to safety protocols, adaptability to various machinery types, and troubleshooting capabilities. Contributed to improving workflow processes and reducing downtime in previous roles.

Overview

13
13
years of professional experience

Work History

Level 2 Press Operator

Nashville Wire Products: Display Division
Dover , TN
01.2024 - 10.2024
  • Kept machines running at peak efficiency to meet demanding production targets.
  • Used care in loading molds to keep materials properly positioned.
  • Operated cranes, hi-los and other equipment safely to move materials around work areas.
  • Record information such as number of impressions made during shift.
  • Adhered to company and OSHA safety procedures to protect team members, products and equipment.

Personal Assistant

Public Partnerships, PPL
Boston, MA
06.2021 - 05.2023

•Took Patient different places throughout the community.

  • Compiled weekly progress reports highlighting key accomplishments from past week's activities.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.

•Helped Patient with ADLs of everyday living life skills.

• Made sure Patient took Medications at designated medication times

Residential Mental Health Worker

Carey Counseling Center
Paris , TN
06.2011 - 05.2020
  • Documented all patient interactions, treatment plans, and progress notes in electronic health records.
  • Promoted independence by assisting and supervising clients while completing daily living activities.
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Observed changes in behavior patterns or symptoms of distress among residents.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
  • Assessed patients for risk of suicide attempts or harmful behavior toward others.
  • Actively listened to clients' concerns without judgment or criticism, providing empathy and understanding during difficult times.
  • Educated family members and helped each support clients by improving coping techniques.
  • Assisted patients in developing life skills for improved independence.

Education

High School Diploma -

Big Sandy High School
Big Sandy, TN
05-2004

Skills

  • Equipment operation
  • Machine maintenance
  • Production monitoring
  • Material handling
  • Safety compliance
  • Communication skills
  • Time management
  • Crisis intervention
  • Conflict resolution
  • Client interaction
  • Reliability
  • Multitasking Abilities
  • Decision-making
  • Excellent communication
  • Self motivation

Timeline

Level 2 Press Operator

Nashville Wire Products: Display Division
01.2024 - 10.2024

Personal Assistant

Public Partnerships, PPL
06.2021 - 05.2023

Residential Mental Health Worker

Carey Counseling Center
06.2011 - 05.2020

High School Diploma -

Big Sandy High School
Heather Underwood