Hi, I’m
Heather Martin
Kokomo,IN
Work Preference
Overview
5
years of professional experience
4
years of post-secondary education
Work History
Family DollarKokomo, IN
Retail Assistant Manager
12.2023 - Current
Job overview
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new employees on store procedures and customer service standards.
- Managed inventory levels and coordinated stock replenishment processes effectively.
Open Arms MinistriesKokomo, Indiana
Resident Advisor
11.2023 - 02.2024
Job overview
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Solved grievances and complaints by collaborating with residents.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
Martino's PizzeriaKokomo, Indiana
Cashier/Pizza Maker
06.2021 - 06.2022
Job overview
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
Open Arms MinistriesKokomo, IN
Resident Advisor
02.2021 - 12.2021
Job overview
- Supported personal needs of residents dealing with diverse conditions.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Responded to student inquiries and concerns, offering support and guidance.
- Collaborated with residential team to maximize effective and efficient operations.
- Solved grievances and complaints by collaborating with residents.
Skills
- Customer engagement
- Replenishment oversight
- Store operations
- Display building
- Staff training and development
- Retail operations
- Promotional planning
- Merchandise display
- Cash reconciliation
- Multitasking and organization
- Adaptability and flexibility
- Attention to detail
- Merchandise restocking
- Store opening and closing
- Cash handling expertise
- Cashier training
Education
Kokomo High SchoolKokomo, IN
High School Diploma
08.1993 - 06.1997
University Overview
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Assistant Manager
Family Dollar
12.2023 - Current
Resident Advisor
Open Arms Ministries
11.2023 - 02.2024
Cashier/Pizza Maker
Martino's Pizzeria
06.2021 - 06.2022
Resident Advisor
Open Arms Ministries
02.2021 - 12.2021
Kokomo High School
High School Diploma
08.1993 - 06.1997