Heather Vaske

• Managed daily cafeteria operations to ensure efficient workflow and high-quality food service.
• Developed and implemented menus that met nutritional guidelines and student preferences.
• Trained and supervised kitchen staff on food safety standards and best practices.
• Collaborated with vendors to source quality ingredients while controlling costs.
• Led initiatives to promote healthy eating habits among students through educational programs.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Used [Software] to analyze daily financial statements, balance statements and reimbursable meals.
• Created training materials for new hires to ensure consistent knowledge of policies and procedures across the team.
• Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
• Conducted regular staff meetings to gather feedback and discuss ways to improve operations and customer service.
• Streamlined cafeteria operations for increased efficiency and cost-effectiveness through proper inventory management.
• Conducted regular meetings with staff members to address concerns, provide support, and facilitate open communication.
• Resolved customer complaints promptly, maintaining strong relationships with patrons for repeat business.
• Enhanced operational efficiency by implementing streamlined ordering and payment process.
• Enhanced dining experience for customers by implementing a variety of healthy, globally-inspired menu options.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Strengthened communication skills through regular interactions with others.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.

• Demonstrated self-motivation in completing tasks independently, with a strong sense of personal responsibility.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Exhibited proficiency in working both independently and as part of a team at working independently and collaboratively in a team environment.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Worked with kitchen staff to maintain timely food service and accurate orders.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Ensured cleanliness and organization of dining areas clean and organized dining areas to uphold restaurant hygiene standards.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Trained new staff on menu knowledge and service protocols, raising the team's overall performance.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Evaluated cleanliness of dishes and utensils before service dishes and utensils for cleanliness.

• Operated cash register efficiently, processing transactions accurately and swiftly.
• Maintained stock levels on sales floor, ensuring product availability for customers.
• Assisted customers with product inquiries, enhancing overall shopping experience.
• Collaborated with team members to organize merchandise displays effectively.
• Conducted regular inventory checks to support loss prevention efforts.
• Trained new associates on operational processes and customer service standards.
• Implemented store policies and procedures to maintain a safe shopping environment.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Developed strong rapport with customers and created positive a positive impression of the business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• 3.2 GPA
• Ranked in Top 10% of class
• Awarded Golf Awarded 1 And 2 places many times

Graduated with Honors