Heather Vasquez
Cincinnati,United States
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
14
14
years of professional experience
Work History
Human Resources Assistant
T&T Enterprises of Ohio
Cincinn, OH
01.2023 - Current
- Prepared job postings for open positions on the company website and other job boards.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Monitored timekeeping records for accuracy and completeness.
- Performed administrative tasks related to payroll processing or benefit administration.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
Supply Technician
The Christ Hospital Health Network
Cincinn, Ohio
07.2017 - 05.2022
- Assisted in the ordering of supplies and materials, verifying accuracy of orders and ensuring timely delivery.
- Monitored inventory levels and conducted periodic physical counts to ensure accuracy.
- Maintained stock records, including receipts, issues, returns, adjustments and transfers.
- Distributed supplies to various departments within the organization as needed.
- Monitored expiration dates, rotating stock to limit outdated product and removed outdated items from use.
Customer Service Manager
Bed Bath & Beyond
Cincinn, Ohio
11.2010 - 05.2017
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Education
High School Diploma -
Northwest High School
Cincinnati, OH01-2009
Skills
- Communication Management
- Compensation/payroll
- Employee Relations
- Affirmative Action compliance
- Benefits Administration
- Personnel records maintenance
- Human Resources Support
- Payroll Processing
- New Hire Orientation
References
References available upon request.
Timeline
Human Resources Assistant
T&T Enterprises of Ohio
01.2023 - Current
Supply Technician
The Christ Hospital Health Network
07.2017 - 05.2022
Customer Service Manager
Bed Bath & Beyond
11.2010 - 05.2017
High School Diploma -
Northwest High School
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