Heather Vermett

• Reduced complications by closely monitoring vital signs, administering medications, and assessing neonate's overall condition.
• Collaborated with multidisciplinary healthcare teams to develop individualized plans of care for premature and critically ill neonates.
• Promoted family-centered care by providing education, support, and resources to parents of NICU patients.
• Improved patient outcomes by swiftly recognizing and responding to emergent situations and initiating appropriate interventions.
• Maintained a safe and clean environment by adhering to infection control policies, proper equipment handling, and waste disposal procedures.
• Provided compassionate end-of-life care for terminally ill neonates while offering emotional support to grieving families.
• Contributed to staff development through mentorship of new nurses, conducting training sessions on specialized topics related to neonatal intensive care nursing.
• Facilitated effective communication between families, physicians, therapists, social workers, dietitians, pharmacists – fostering a collaborative approach to holistic neonatal healthcare delivery.
• Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.

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• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.