Summary
Overview
Work History
Education
Skills
Timeline
background-images

Heather Vessey

Knoxville,TN

Summary

Experienced with restaurant management, operational oversight, and customer service excellence. Utilizes strategic planning to enhance efficiency and drive guest satisfaction. Track record of building cohesive teams and ensuring high standards of quality and service.

Overview

8
8
years of professional experience

Work History

Restaurant Owner

Self
01.2023 - 08.2025
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.

Photographer

Lifetouch National Schools
07.2019 - 03.2020
  • Digitally edited photos to enhance appearance.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Developed rapport with students, staff, and parents by maintaining a friendly and approachable demeanor throughout the photography process.
  • Enhanced student comfort during photo sessions by creating a relaxed atmosphere and providing clear instructions.
  • Took photos from different angles and perspectives to capture perfect images.

Team Lead

Tractor Supply Company
06.2017 - 07.2019
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.

Education

General Studies

Marion C Early
Morrisville, MO
05-1992

Skills

  • Menu development
  • Staff supervision
  • Business planning
  • Customer engagement
  • Staff management
  • Inventory management
  • Small business operations
  • Vendor relations
  • Food presentation
  • Staff leadership
  • Cost control
  • Employee scheduling
  • Business marketing
  • Online ordering management
  • Staff hiring
  • Waste reduction
  • Health code compliance
  • POS system operation
  • Schedule coordination
  • Allergy awareness
  • Labor cost controls
  • Local sourcing
  • Portion control

Timeline

Restaurant Owner

Self
01.2023 - 08.2025

Photographer

Lifetouch National Schools
07.2019 - 03.2020

Team Lead

Tractor Supply Company
06.2017 - 07.2019

General Studies

Marion C Early

Similar Profiles

CREATE PROFILE
Heather Vessey