Heather Vogle - LPN (Licensed Practical Nurse) / Surgical Care Coordinator

Summary

Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization, and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.

Overview

14

years of professional experience

Work History

LPN (Licensed Practical Nurse) / Surgical Care Coordinator

Monument Health

Spearfish, SD

05.2022 - 10.2025

Supported a high-volume team of 3 General Surgeons, and 5 Advanced Practice Providers while utilizing EPIC EHR for all patient documentation, scheduling, and coordination
Managed full-cycle surgical coordination for general, bariatric, and breast cancer cases, including patient screening, preoperative appointments, laboratory and imaging orders, and post-operative follow-up
Prepared and submitted prior authorizations, ensuring timely approvals and reducing scheduling delays
Coordinated multidisciplinary care with other specialties for complex joint procedures and ongoing patient management
Assisted with in-clinic minor procedures, including vasectomies, vein ablations, incision & drainage (I&D), rectal exams, and hemorrhoid banding/treatment
Collaborated closely with the Rapid City Breast Cancer Coordinator to streamline care from diagnosis through recovery for breast cancer patients

Licensed Practical Nurse (LPN)

DOD-WBAMC- Soldier Family Medical Clinic

Fort Bliss, TX

01.2012 - 04.2022

LPN in a patient centered medical home for nine years, assisting various providers.
My responsibilities included screening soldiers and or family members to identify symptoms of illness, ongoing health issues or concerns, or other emotional or psychological needs.
Obtain and document all vital signs to include blood pressure, pulse, respirations, temperature, O2 saturation, EKG, visual acuity exam, height, weight and head circumference.
As well as administer oxygen, perform inhalation treatments, finger stick glucose test, injections, vaccinations, urine HCG tests, urine dips, wound care and dressing changes.
Performed behavioral health screenings as part of the Army's Respect- Mil Program.
Assisted the Civil Surgeon for Ft Bliss with performing Immigration physicals, and maintaining all documentation per USCIS protocol for 3 years.
Provided efficient and compassionate care to patients of all ages per the supervising providers orders and my nursing assessment, and the individual needs of the patient.
Assisted my provider with various procedures and exams such as, Pap Smears, Colposcopies, Endometrial Biopsies, Mole and Skin tag removals, Toenail removals, Incision and Drainage of Skin abscess, suture placement and removal.
Prepared and set up for sterile procedures, including written consent and Time- out forms while maintain patients HIPPA rights and standard operating procedures for my facility.
Ensured patient safety, privacy and proper positioning for various procedures and exams.
Screen and review patient immunization records, updates and transcribes into AHLTA and CHCS database, and school and state forms and administers required vaccines per CDC guidelines and SOP of facility, using aseptic technique and educating patient and or family members of possible adverse reactions or side effects of vaccines per CDC VIS.
Administered medication in all forms within my scope of practice to include oral, intramuscular, intradermal, subcutaneous, topical and IV fluids.
Provide patient education and instruction on self-care techniques, healthy living, proper techniques for Nebulizer treatments, peak flows, inhalers, birth control smoking cessation, relaxation and meditation, and many other health related issues with handouts from Lexi-Comp, Mosby's or SMS.
SMS Administrator (Super-User), integral part of the team responsible for initiating the use of secure messaging within my facility and promoting and enrolling patients for 9 years.
To include managing all messages for my assigned providers, generating telephone consult for provider and messaging patient with providers response in a timely and professional manner, scheduling appointments and ordering labs and medication refills per providers orders.
I have personally trained over 65 individual staff members on how to use secure messaging and have provided multiple staff in-services to educate on changes to the website, refresher courses, and upgrades as they became available.
I was responsible for overseeing and managing the system within our facility and starting cases and managing tickets for any problems within the system for patient, provider or staff.
N-95 coordinator for my facility for 2 years, organizing Bi-annual respirator training and Medical Clearance in conjunction with Occupational Health.
I was a member of Unit Practice Council for 4 years, providing morale boosts for staff and educational displays for patients on topics such as, Diabetes mellitus, Sexual assault Awareness and Prevention, Breast Cancer, and Mental health.
I spent 3 years assisting Dr. Cynthia Hamilton with Mind Body Medicine Groups for women, and TBI/PTSD groups for Soldiers, responsibilities included organizing, promoting and scheduling groups.
I have 7 years of HEDIS (Healthcare Effectiveness Date and Information Set) experience, calling patients to set up preventive health test or appointments such as, Pap Smear, Mammogram, Colonoscopy and appropriate labs prior to appointment with provider.
Collaborated with healthcare teams to enhance patient care delivery and improve outcomes.
Educated patients and families on health management, promoting adherence to prescribed therapies.
Mentored junior nursing staff, fostering professional development and enhancing team performance.
Implemented quality improvement initiatives that enhanced clinic efficiency and patient satisfaction rates.
Led training sessions on best practices for infection control, ensuring compliance with safety standards.

Education

Licensed Practical Nurse - Nursing

George C Wallace Community College

Dothan, AL

08.2008

Skills

Medication administration
Direct patient care
HIPAA compliance
Compassionate care
Physical assessment
Clinical documentation
Clinical judgment

Documentation accuracy
Infection control
Health education
EMR / EHR
Patient relationship building
Healthcare software proficiency
Medical records management

Timeline