Heather Waddell

Medical Receptionist Detail-oriented and computer-savvy medical receptionist with a patient-focused approach. Anticipates physician and practice needs while efficiently handling office and administrative tasks. Skilled in processing patient check-in/check-out, verifying insurance, and managing appointment scheduling and medical billing.

Insurance Referral Specialist Experienced Insurance Referral and Authorizations professional responsible for monitoring incoming patient calls and orders to gather necessary information for pre-authorization/referrals. Ensured patients had access to specialty healthcare providers under their insurance prior to appointments.