HEATHER WALL
Haymon Homes
Fyffe,AL
1
Language
1
Certification
5
years of professional experience
Knowledgeable med aid with hands-on experience administering medications and providing compassionate patient care. Successfully supported healthcare teams by ensuring accurate medication distribution and maintaining detailed documentation. Demonstrated effective communication and problem-solving skills in fast-paced environments.
Work History
Medication Aide
2 Years 1 Month- Administer medications according to established protocols and individualized care plans.
- Educate patients and families on medication usage, potential side effects, and adherence strategies.
- Collaborate with nursing staff to identify medication-related issues and implement solutions.
- Uphold hygiene standards while preparing medications in a safe and organized environment.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Kept a close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Monitor and document patient responses to medication, ensuring safety and compliance.
- Communicate effectively with healthcare team regarding patient needs and medication changes.
- Maintain accurate medication records and assist in inventory management of pharmaceuticals.
Phlebotomy Student
1 Month- Performed venipunctures and capillary punctures with precision and adherence to safety protocols.
- Assisted in specimen collection, labeling, and processing for accurate testing outcomes.
- Maintained cleanliness of work area and equipment to ensure optimal operational efficiency.
- Educated patients on procedures to alleviate anxiety and promote cooperation during blood draws.
- Documented patient information and test results accurately in electronic health records system.
- Implemented process improvements that reduced wait times for blood draw appointments significantly.
- Increased test accuracy by carefully following established procedures for collecting, handling, and transporting specimens.
- Enhanced laboratory efficiency with accurate labeling, processing, and storing of blood samples.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Supervisor
3 Years 4 Months- Supervised production line operations to ensure adherence to safety and quality standards.
- Trained and mentored new team members on operational procedures and best practices.
- Implemented process improvements resulting in enhanced workflow efficiency and reduced downtime.
- Conducted regular inspections of equipment to maintain optimal functionality and prevent failures.
- Analyzed production data to identify trends, improve accuracy, and drive continuous improvement initiatives.
- Developed training materials for ongoing employee development and knowledge retention within the team.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Certified Nursing Assistant
3 Years 3 Months- Monitored vital signs, documenting changes to ensure timely medical interventions and support.
- Provided compassionate patient care, assisting with daily living activities and personal hygiene tasks.
- Collaborated with nursing staff to develop individualized care plans tailored to patient needs.
- Assisted in the training of new Certified Nursing Assistants, promoting best practices in patient care.
- Implemented infection control measures, enhancing safety protocols within the healthcare environment.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
High School Diploma
- Honor Roll [Semester and Year]
No Degree - phlebotomist
Skills
Certified medication aide
Medication administration
Medication reconciliation
Prescription verification
Medication safety training
Patient observation
Vital signs monitoring
Patient care support
Emergency care
Health education
Personal hygiene assistance
Logs management
Pharmaceutical orders
Documentation accuracy
Record accuracy
HIPAA compliance
Team coordination
Accomplishments
- Achieved through effectively helping with
- Documented and resolved which led to
- Maintained compliance with OSHA, HIPAA, and CLIA standards.
- Improved blood collection process by preparing supplies to match patient load.
- Oversaw team of phlebotomists in lab processing over samples daily.
Certification
- CNA - Certified Nursing Assistant
Languages
English
Full Professional
Interests
Dancing
Yoga
Passionate about balancing physical health with mental and emotional wellness.
Timeline
Phlebotomy Student
Dekalb Medical Center
06.2026 - 07.2026Read More
Medication Aide
Haymon Homes
07.2024 - CurrentRead More
Supervisor
Pilgrim Pride
05.2021 - 09.2024Read More
Certified Nursing Assistant
Barfield Health Care
03.2021 - 06.2024Read More
Northeast Community College
No Degree from phlebotomist
Read More
Guntersville Hight School
High School Diploma
Read More