HEATHER WALLACE
Summary
Experienced construction professional with expertise in coordinating and managing project activities. Recognized for effective collaboration with teams to ensure timely and high-quality project delivery. Skilled in project planning, resource allocation, and risk management. Reputation for reliability and adaptability, consistently meeting evolving project demands while focusing on achieving results. Seeking opportunity to contribute project management expertise to a fast-paced and growth-oriented company.
Overview
20
20
years of professional experience
Work History
Facilities Project Coordinator
Commercial Casework Industries, LLC
02.2024 - 01.2025
- Developed strong relationships with external vendors through regular communication and collaboration, ensuring timely delivery of products and services.
- Enhanced employee satisfaction with workplace conditions by promptly addressing any reported concerns related to facilities or equipment.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Served as point of contact for internal and external customers seeking support and information.
- Delivered accurate estimates within tight deadlines by utilizing effective time management skills and prioritizing tasks effectively.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Project Coordinator
Purofirst of Gwinnett
09.2017 - Current
- Developed and maintained project plans, schedules, and budgets for successful completion of residential restoration and remodel projects
- Cultivated professional relationships with customers, contractors, and vendors to establish rapport
- Created project timelines with milestones and deadlines, considering resource availability
- Engaged with vendors and suppliers, obtaining quotes for necessary project materials
- Utilized PSA, XactAnalysis, Microsoft Office, and Outlook to maintain project records and provide progress updates
Server
Five o'clock Sports Bar and Grill
01.2014 - 09.2017
- Demonstrated excellent customer service skills by efficiently responding to requests promptly
- Operated point-of-sale system accurately for processing payments from customers
- Developed strong working relationships with customers and staff
- Trained and mentored new team members in proper bar operations
- Inventoried supplies regularly to ensure adequate stock levels for peak hours of operation
Office Coordinator
Barrelle Roofing
10.2013 - 08.2016
- Maintained accurate and up-to-date records of roofing and other residential projects, contracts, and invoices
- Managed accounts payable and receivable functions as well as payroll processing for subcontractors
- Developed and implemented effective policies, procedures, and standards for the office environment
- Performed data entry into various software programs including Microsoft Office Suite applications and QuickBooks
- Organized efficient strategies for managing all areas of operations, including supplies, contracts, and accounting updates
Billing Coordinator
Bynum Plumbing
10.2004 - 12.2013
- Utilized accounting software programs such as QuickBooks for creating invoices, tracking payments, managing accounts receivables and payables, and generating financial statements
- Processed payments from customers utilizing various payment methods such as credit cards, ACH transfers, and checks
- Developed and maintained positive relationships with customers through effective communication
- Demonstrated ability to manage a high volume of calls and prioritize tasks efficiently
- Maintained accurate records of all activities related to dispatching services in Customer Account Programs
Education
HIGH SCHOOL DIPLOMA -
Loganville High School
Loganville, GA06.2001
Skills
- Residential and Commercial Construction
- Project Management and Facilitation
- Customer Management
- Workflow Optimization
- Verbal and Written Communication
- Schedule Management
- Database Management
- Detail-oriented
- Teamwork and collaboration
- Quote preparation
- Purchasing coordination
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Facilities Project Coordinator
Commercial Casework Industries, LLC
02.2024 - 01.2025
Project Coordinator
Purofirst of Gwinnett
09.2017 - Current
Server
Five o'clock Sports Bar and Grill
01.2014 - 09.2017
Office Coordinator
Barrelle Roofing
10.2013 - 08.2016
Billing Coordinator
Bynum Plumbing
10.2004 - 12.2013
HIGH SCHOOL DIPLOMA -
Loganville High School
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