Summary
Overview
Work History
Education
Skills
Timeline
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Heather Wang

Bensalem,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Cashier

Acme Markets, Inc
Bensalem, PA
09.2023 - Current
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.

Agent Marketing & Tech Specialist

RE/MAX Properties, Ltd.
Newtown, PA
06.2018 - 05.2024
  • Creating Marketing materials
  • Create and manage Facebook posts
  • Administrator of VOIP System
  • Administrator of GSuties
  • Utilized computer systems for tracking, information gathering and and or troubleshooting.
  • Designed forms and templates to streamline workflow processes within organization.
  • Updated databases with new employee information, job changes and terminations.
  • Prepared reports on various projects for management review.
  • Provided technical assistance with computer hardware and software issues when needed.
  • Performed data entry tasks into computer databases from paper documents.
  • Assisted in the development of new administrative systems, procedures and policies.

Administrator

Coldwell Banker Hearthside Realtors
Newtown, PA
09.2006 - 06.2018
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Developed spreadsheets to track project progress, budgets and other related data.
  • Prepared reports on various projects for management review.
  • Provided technical assistance with computer hardware and software issues when needed.
  • Maintained filing system for important documents such as contracts and invoices.
  • Answered incoming calls and responded to customer inquiries.
  • Supported departmental activities by providing clerical assistance.
  • Performed data entry tasks into computer databases from paper documents.
  • Managed office supplies inventory and placed orders when necessary.
  • Ensured that all paperwork was completed accurately before submission deadlines.
  • Provided general administrative support to staff members.

Education

High School Diploma -

Bensalem High School
Bensalem, PA
06-1998

Skills

  • Customer Service
  • POS Systems
  • Returns processing
  • Cash Register Operation
  • Payment Processing
  • New Hire Onboarding
  • Office Administration
  • Presentation Creation
  • Technical Support
  • G Suite

Timeline

Cashier

Acme Markets, Inc
09.2023 - Current

Agent Marketing & Tech Specialist

RE/MAX Properties, Ltd.
06.2018 - 05.2024

Administrator

Coldwell Banker Hearthside Realtors
09.2006 - 06.2018

High School Diploma -

Bensalem High School
Heather Wang