Summary
Overview
Work History
Education
Timeline
Generic

Heather Ward

Mount Juliet,TN

Summary

Experienced with patient care, clinical support, and emergency response. Utilizes effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams. Track record of maintaining patient safety and delivering compassionate care in diverse medical settings.

Overview

33
33
years of professional experience

Work History

Nurse Liason

ContinuumRx
09.2021 - Current
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.

Camp Nurse

YMCA Middle Tennessee
05.2021 - 08.2021
  • Managed sensitive situations involving homesickness or mental health concerns with empathy and professionalism.
  • Cultivated positive relationships with local healthcare providers to facilitate efficient referrals when needed during off-campus visits.
  • Facilitated training sessions on basic first aid for camp staff, empowering them to respond effectively during emergencies.
  • Contributed to the development of overall camp programming by offering insights into potential health and safety risks.
  • Administered medications to campers accurately, ensuring proper dosage and adherence to schedules.
  • Reduced medical emergencies by providing comprehensive health education and preventive care measures.
  • Conducted inventory of medical supplies regularly, ensuring sufficient stock levels for optimal patient care.
  • Provided emergency first aid to injured campers swiftly, minimizing further complications or harm.

School Nurse

Maxwell Staffing
11.2020 - 05.2021
  • Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
  • Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
  • Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
  • Managed immunization compliance within the school population to prevent the spread of communicable diseases.
  • Screened for infectious diseases to help prevent spreading within school community.

Triage

Neighborhood Health Association
07.2017 - 11.2020
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Exercised clinical judgment to prioritize patient needs in high-stress situations.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.

Home Health Nurse

Suncrest Home Health
03.2011 - 07.2017
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
  • Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
  • Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
  • Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.

Home Health Nurse

Vanderbilt Medical Center
09.2007 - 03.2011

RN

Trident Regional Medical Center
02.1992 - 02.2005
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Education

Associate Degree In Nursing - Nursing

Trident Technical College
Charleston, SC
05.1998

LVN - Nursing

Tyler Junior College
Tyler
08.1991

Timeline

Nurse Liason

ContinuumRx
09.2021 - Current

Camp Nurse

YMCA Middle Tennessee
05.2021 - 08.2021

School Nurse

Maxwell Staffing
11.2020 - 05.2021

Triage

Neighborhood Health Association
07.2017 - 11.2020

Home Health Nurse

Suncrest Home Health
03.2011 - 07.2017

Home Health Nurse

Vanderbilt Medical Center
09.2007 - 03.2011

RN

Trident Regional Medical Center
02.1992 - 02.2005

Associate Degree In Nursing - Nursing

Trident Technical College

LVN - Nursing

Tyler Junior College

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Heather Ward