Heather Weaver
collierville,tennessee
Summary
Dynamic Certified Medical Assistant with extensive experience at St Francis Medical Partners, excelling in patient assessment and medication administration. Proven ability to enhance clinical workflows and ensure accurate medical documentation. Skilled in insurance processing and patient education, fostering strong communication with healthcare teams to optimize patient care.
Overview
9
9
years of professional experience
Work History
Certified Medical Assistant
St Francis Medical Partners
Bartlett, TN
02.2019 - 10.2025
- Assisted physicians with patient examinations and procedures.
- Maintained accurate medical records and updated patient information.
- Prepared examination rooms and ensured proper sterilization of equipment.
- Scheduled patient appointments and coordinated follow-up visits.
- Educated patients on treatment plans and medication management.
- Processed insurance claims and verified patient eligibility for services.
- Collected and analyzed vital signs to support clinical assessments.
- Collaborated with healthcare team to improve patient care workflows.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Certified Medical Assistant
baptist medical group cordova
Cordova, TN
10.2017 - 02.2019
- Assisted physicians with patient examinations and procedures.
- Maintained accurate medical records and updated patient information.
- Collected and analyzed vital signs to support clinical assessments.
- Processed insurance claims and verified patient eligibility for services.
- Collaborated with healthcare team to improve patient care workflows.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Organized charts, documents and supplies to maintain team productivity.
Student Medical Assistant
baptist medical group
Collierville, TN
04.2017 - 10.2017
- Assisted healthcare professionals with patient examinations and medical procedures.
- Managed patient records and ensured accurate data entry into electronic systems.
- Administered medications and vaccinations under supervision of licensed staff.
- Conducted vision testing using Snellen charts and other diagnostic equipment.
- Compiled reports summarizing patient visits for review by physicians or administrators.
- Assisted with patient intake paperwork and medical history documentation.
- Collected samples from patients for diagnostic testing purposes.
- Ordered laboratory tests and prepared specimens for delivery to the laboratory.
- Administered injections and vaccinations to patients as directed by a physician.
- Maintained patient records in an electronic database system.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
Education
Associate of Science - Medical Assistant
Concorde Career College
Memphis, TN10-2017
Associate of Science - Healthcare Administration
University of Phoenix
Online03-2011
Skills
- Diagnostic testing
- Medication administration
- Insurance processing
- Clinical collaboration
- Patient assessment
- Appointment scheduling
- Patient education
- Vital sign monitoring
- Schedule coordination
- HIPAA protocols
- Patient documentation
- Patient care
- Medical terminology
- Medical billing and coding
- Specimens collection and processing
- Triage assessment
- Telephone etiquette
- Verbal and written communication
- Blood pressure measurement
Timeline
Certified Medical Assistant
St Francis Medical Partners
02.2019 - 10.2025
Certified Medical Assistant
baptist medical group cordova
10.2017 - 02.2019
Student Medical Assistant
baptist medical group
04.2017 - 10.2017
Associate of Science - Medical Assistant
Concorde Career College
Associate of Science - Healthcare Administration
University of Phoenix
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