Heather Webster
New Smyrna Beach,Florida
Summary
Dedicated administrative and sales professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Sales Representative
Safestep
11.2023 - Current
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Exceeded sales targets through effective planning and goal setting.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Sales Representative
Rhino Roofing
05.2022 - 10.2022
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Attended trade shows and conferences regularly to increase brand visibility.
- Contributed to event marketing, sales and brand promotion.
- Presented professional image consistent with company's brand values.
Business Development Representative
Empire Works
10.2021 - 04.2022
- Brought in new accounts through successful networking strategies and promotional approaches.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to event marketing, sales and brand promotion.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Sales Representative, Manager
Sherwin Williams
10.2018 - 09.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Streamlined invoice processing, reducing average payment turnaround time.
- A/R A/P
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated new leads through networking and attending industry events.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed high call volumes with ease, maintaining composure and professionalism under pressure.
Education
Bachelor of Science -
Green Mountain College
Poultney, VTSkills
- Data entry
- Computer skills
- Office administration
- Strong problem solver
- Time management
- Clerical support
- Critical thinking
- Database entry
- Recordkeeping
- Data organization
- Records management
- Invoice processing
- Multi-line phone systems
- Strategic Sales Techniques
- Strong Communication and Interpersonal Skills
- President's Club
Timeline
Sales Representative
Safestep
11.2023 - Current
Sales Representative
Rhino Roofing
05.2022 - 10.2022
Business Development Representative
Empire Works
10.2021 - 04.2022
Sales Representative, Manager
Sherwin Williams
10.2018 - 09.2021
Bachelor of Science -
Green Mountain College
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