Summary
Overview
Work History
Education
Skills
Travel
Timeline
GeneralManager
Heather Wells

Heather Wells

Liberty Hill ,TX

Summary

Motivated, dependable professional with solid experience and a successful track record. Talent for quickly mastering technology. Diplomatic, and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Exceptional organization, communication, and project management skills. Demonstrated history of producing accurate, timely results. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural and socioeconomic variances. Strong verbal and written communication skills. Thrives in deadline-driven environments.

Overview

21
21
years of professional experience

Work History

Regional Retail Fixed Asset Consultant

NAVIGATE/GORDON BROTHERS RETAIL PARTNER
09.2019 - Current
  • NAVIGATE/GORDON BROTHERS RETAIL PARTNER –
  • Fixed Asset Consultant- Dress Barn/ East Coast Region (120 Locations)
  • Fixed Asset Consultant- Victoria's Secret / Appraisal Due Diligence
  • Fixed Asset Consultant- JCPenny / Southwest Region (20 Locations)
  • Finance & Accounting Consultant - Coldwater Creek Corporate Office
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
  • Offered input for complex documents to support client-ready final versions.
  • Communicated and explained business requirements to team members to understand and implement functional demands.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Used coordination and planning skills to achieve results according to schedule.
  • Conducted research, gathered information from multiple sources and presented results.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Led projects and analyzed data to identify opportunities for improvement.

Personal Assistant to President /CEO

BUSINESS RESEARCH INSTIUTE
01.2004 - 06.2008
  • Employed optimal safety practices to reduce worksite complaints, hazards, incidents, or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
  • Achieved under-budget and on-time project management to adhere to project goals.
  • Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
  • Supported and supervised team of professionals.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Managed 500k yearly budget
  • Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
  • Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.

Administrative Assistant to President

METRO ELECTRIC
01.2001 - 01.2004
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Maintained staff directory and company policy handbook for human resources department.
  • Executed record filing system to improve document organization and management.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coordinated bookkeeping activities in QuickBooks and Lawson.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Created detailed expense reports and requests for capital expenditures.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Handled client correspondence and tracked records to foster office efficiency.

Education

Certificate - Digital Marketing

University of Vermont
Burlington, VT
06.2021

Associate of Arts -

Collin County Community College District
Plano, TX
2003

High School Diploma -

The Colony High School
The Colony, TX
05.2000

Skills

  • Website Design
  • Marketing / SEO
  • Social Media
  • Front-Office
  • Administration
  • Microsoft
  • QuickBooks
  • Adobe
  • Project Management
  • Staff Management
  • Household Management
  • Travel Arrangements
  • Event Planning
  • Meal Prep
  • Interior Design
  • Excellent Communication
  • Critical Thinking
  • Problem-Solving
  • Organization and Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Asset protection
  • Retail Operations Management
  • Fixed asset depreciation
  • Inspecting assets
  • Retail merchandising experience
  • Retail execution
  • Fixed assets reporting familiarity
  • Retail operations expertise

Travel

2008-2018 I spent ten years traveling the world, gaining invaluable life skills. During this time, I assisted and was mentored by a Lead FF&E Consultant to learn the Retail Fixed Asset Valuation & Recovery industry. This experience led me to partner with Gordon Brothers group in 2019.

Timeline

Regional Retail Fixed Asset Consultant

NAVIGATE/GORDON BROTHERS RETAIL PARTNER
09.2019 - Current

Personal Assistant to President /CEO

BUSINESS RESEARCH INSTIUTE
01.2004 - 06.2008

Administrative Assistant to President

METRO ELECTRIC
01.2001 - 01.2004

Certificate - Digital Marketing

University of Vermont

Associate of Arts -

Collin County Community College District

High School Diploma -

The Colony High School
Heather Wells