Heather Wells
Coldwater,MS
Summary
I want to find a full time position with a local company that will offer job stability and will allow for advancement. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
18
18
years of professional experience
Work History
Leasing Consulant
Magnolias of Hernando/Southcrest Lakes
02.2019
- Greeted clients, showed apartments, and prepared leases
- Collected rent and tracked resident payments and information in computer system
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services
- Verified tenant incomes and other information before accepting lease applications
- Distributed and followed up on tenant renewal notices
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Resolved conflicts between tenants regarding noise, encroachments, and parking
- Collected monthly rent payments and other fees, always properly recording, and processing money
Receptionist
Strayhorn Family Medical Clinic
03.2022 - Current
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted with onboarding new clients and securing paperwork completion.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled cash transactions and maintained sales and payments records accurately.
Leasing Specialist
Prosper Senatobia Apartments
04.2016 - 02.2019
- To lease apartments, put information in computer, make leases, answer phones, help guests and residents.
- Showed apartments to potential tenants and answered questions regarding community
- Collected, completed, and processed lease applications
- Answered phone calls and emails and responded to questions from prospects quickly and effectively
- Posted policies and rules in common areas for tenant review
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports
Admissions clerk
North Oak Regional Medical Center
01.2007 - 01.2011
- Collected information, forms and signatures from patients or family members to create efficient admissions experience
- Verified insurance information, collected payment or co-payment for services and created record of visit for future billing
Education
Northwest Community College
Independence High School
Skills
- Good customer service
- Hard working, goal oriented
- Fast learner
- Good communication skills
- Dependable
- Paperwork Processing
- Data Collection
- Scheduling
- Customer Service
- Call center experience
- Insurance Verification
- Appointment Scheduling
- Patient confidentiality
- Registration and Admissions
- HIPAA Compliance
Activities
I enjoy spending time with my husband of 29 years and family. I also enjoy reading and traveling.
Timeline
Receptionist
Strayhorn Family Medical Clinic
03.2022 - Current
Leasing Consulant
Magnolias of Hernando/Southcrest Lakes
02.2019
Leasing Specialist
Prosper Senatobia Apartments
04.2016 - 02.2019
Admissions clerk
North Oak Regional Medical Center
01.2007 - 01.2011
Northwest Community College
Independence High School
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