Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heather Wenck

Summary

Experienced administrative and financial professional with a proven track record in office management, bookkeeping, and accounting. Adept at handling a wide range of tasks including financial reporting, accounts payable/receivable, reconciliation, and executive support. Recognized for reliability, efficiency, and a positive attitude, with a strong ability to adapt to evolving priorities and collaborate across teams to meet organizational goals. Committed to maintaining smooth operations, solving problems strategically, and fostering a productive work environment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Office Manager

Vetter's Case IH Implementation
05.2024 - Current
  • Managed full-cycle bookkeeping in QuickBooks for agricultural equipment and supply sales, reconciling accounts and processing $XX,XXX+ in monthly transactions with 100% accuracy.
  • Processed payroll for X employees each pay period, ensuring compliance with tax regulations and reducing payroll errors by X% through improved verification processes.
  • Provided front-line customer support and sales assistance, resolving inquiries and ensuring accurate invoicing, contributing to a X% increase in repeat business.

Accounting Specialist

Lifeskills Connection Inc.
11.2022 - 01.2024
  • Processed and maintained accurate financial records for multiple client businesses, ensuring compliance with GAAP standards and supporting timely month-end closings.
  • Managed payroll processing for X+ employees using QuickBooks and Sage 50, achieving 100% on time and error-free payments.
  • Conducted reconciliations of bank statements, accounts payable, and accounts receivable, identifying and resolving discrepancies that improved financial accuracy by X%.

Office Manager/Bookkeeper

Irlbeck Precision Surfaces
10.2017 - 12.2020
  • Guided customers through the countertop selection process, leveraging product expertise to increase customer satisfaction and contributed to a 15% boost in repeat business by promptly resolving installation issues and concerns.
  • Supervised and delegated daily tasks to 3–4 employees, coached new hires on office operations and customer service standards, and effectively resolved conflicts to foster a collaborative, positive work environment.
  • Coordinated the owner’s schedule and business priorities, streamlining operations and processing over $XX,XXX in weekly sales and billing transactions, maintaining detailed records that supported accurate budgets and month-end financial closings.

Accounts Receivable Clerk

Farner-Bocken
12.2012 - 05.2015
  • Reconciled accounts receivable ledger weekly, identifying and resolving payment variances to maintain accurate financial records.
  • Responded to 30+ customer inquiries weekly, providing copies of invoices, resolving billing issues, and maintaining positive client relationships.

Data Entry/Accounting Assistant

Family Resource Center
05.2007 - 07.2011
  • Entered and processed 200+ employee timecards weekly with 100% accuracy to ensure timely payroll.
  • Submitted weekly reimbursement claims to the state, ensuring proper documentation for timely funding.



Education

Office Technology

Des Moines Area Community College
Carroll, IA

Skills

  • Accounting & Bookkeeping: GAAP, QuickBooks, Sage 50, MACC, payroll, reconciliations
  • Financial Reporting: Budgets, closings, general ledger, financial statements
  • Administrative Support: Calendars, calls, office inventory, supply management
  • Office Technology: MS Office, printers, scanners, copiers, phone systems
  • Customer Service: Client relations, invoicing, payments, issue resolution
  • Organization & Time Management: Task prioritization, deadlines, detail-focused
  • Confidentiality & Integrity: Handling payroll & sensitive records
  • Team Support & Training: New-hire coaching, collaboration, process improvements

Certification

Certificate in Data Entry

Timeline

Office Manager

Vetter's Case IH Implementation
05.2024 - Current

Accounting Specialist

Lifeskills Connection Inc.
11.2022 - 01.2024

Office Manager/Bookkeeper

Irlbeck Precision Surfaces
10.2017 - 12.2020

Accounts Receivable Clerk

Farner-Bocken
12.2012 - 05.2015

Data Entry/Accounting Assistant

Family Resource Center
05.2007 - 07.2011

Office Technology

Des Moines Area Community College

Similar Profiles

CREATE PROFILE