Heather West

• Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Provided vaccinations to patients both in store and off site clinics
• Provided covid testing, cholesterol, blood pressure, diabetic testing screenings
• Engaged in MTM outcomes
• Communicated with patients, ensuring that medical information was kept private.
• Maintained policies, procedures, and compliance with state and federal guidelines
• Kept prescription drugs and controlled substances safe and secure in pharmacy.
• Promoted pharmacy services to patients and medical providers.
• Encouraged leadership development, coaching and team management, resulting in promotion of employees into increased levels of responsibility.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Collaborated with store manager to maintain daily operations.
• Trained pharmacy interns and newly hired pharmacy technicians.

• Liaised with physicians and patients on proper dosage and potential adverse drug interactions.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Provided vaccinations both in store and at off site clinics
• Provided cholesterol, blood pressure, and diabetic screenings
• Communicated with patients, ensuring that medical information was kept private.
• Maintained policies, procedures, and compliance with state and federal guidelines
• Kept prescription drugs and controlled substances safe and secure in pharmacy.
• Promoted pharmacy services to patients and medical providers.
• Encouraged leadership development, coaching and team management, resulting in promotion of employees into increased levels of responsibility.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Collaborated with store manager to maintain daily operations.
• Trained pharmacy interns and newly hired pharmacy technicians.

• Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
• Interpreted prescriptions from healthcare providers to properly dispense medications and health products.
• Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
• Directly supervised Pharmacy Technicians, interns and support staff while on duty.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Effectively resolved insurance rejections and other billing issues.
• Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
• Maintained state and federal records of legendary drugs and controlled substances.

Floater pharmacist for various locations.

• Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
• Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
• Educated patients about possible drug interactions and gave special administration instructions.

• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.