Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
AdministrativeAssistant
Heather White

Heather White

Ngaere

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Remote Administration Assistant

Poly Energy LLC
NC, USA
09.2023 - Current
  • Provided administrative support, transcribing dictation and typing and proofreading correspondence
  • Provided administrative support to executive staff, including scheduling meetings and managing calendars.
  • Updating databases and records to retain application submissions and supporting documentation
  • Clarified licensing requirements, policies, and procedures to guide applicants throughout the process.
  • Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities
  • Performed data entry tasks accurately within specified timeframes.
  • Provided general clerical support as required by departmental needs.
  • Upheld strict security and confidentiality of documents and data.

Owner/ CEO

Tyr Point LLC
WY, USA REMOTE
10.2022 - Current
  • Coordinated smooth implementation of document processing and distribution systems
  • Documented, researched and resolved customer service issues
  • Offered to assist with additional tasks to keep projects on-task and meet tight deadlines
  • Helped office personnel with errands, paperwork and data entry
  • Approached and solved problems with initiative and sound judgment
  • Handled end-to-end travel booking for clients heading to national and international locations
  • Offers helpful advice on currency exchanges, cell phone use and other convenience issues to help travelers
  • Acquired continuous knowledge in travel-related customs requirements, immigration laws, location-specific inoculations, hygienic practices and political and cultural climates.
  • Developed policies and procedures for the organization.
  • Reviewed legal documents related to business operations.

Customer Service Representative

LOL Photography
01.2020 - 01.2022
  • Answered customer questions about policies and procedures with a friendly and knowledgeable approach
  • Investigated and resolved customer concerns related to order inquiries and delivery tracking
  • Maximized satisfaction by anticipating needs and consistently offering expert support
  • Handled customer inquiries, payments and service requests
  • Collaborated with colleagues and co-workers to deliver quality customer experience
  • Processed customer exchanges, refunds and bill adjustments to correct product or service problems
  • Navigated multiple computer systems and utilized search tools to find information.

Education

Associate in Business of Paralegal and Law Studies - Paralegal/Law -

University of Cincinnati
04.2024

Skills

  • RECORDS MANAGEMENT
  • LICENSES AND PERMITS
  • DOCUMENT PREPARATION
  • LEGAL RESEARCH
  • GOOGLE AND MS SUITE
  • HIGHLY ORGANIZED
  • DETAIL ORIENTED
  • OFFICE ADMINISTRATION
  • REPORT GENERATION

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Remote Administration Assistant

Poly Energy LLC
09.2023 - Current

Owner/ CEO

Tyr Point LLC
10.2022 - Current

Customer Service Representative

LOL Photography
01.2020 - 01.2022

Associate in Business of Paralegal and Law Studies - Paralegal/Law -

University of Cincinnati

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Heather White