Heather Whittle

• Investigated and documented student behaviors, created and implemented plans, and ensured compliance with established procedures.
• Collaborated with teachers, paraprofessionals, and administrators to resolve issues and provide optimal support.
• Trained and monitored staff, delivering constructive feedback and ensuring adherence to standards.
• Demonstrated strong organizational skills by managing multiple cases and documentation simultaneously.

• Maintained inclusive environments while monitoring and documenting student behaviors.
• I'm communicating regularly with teachers and administrators to resolve issues and ensure they're completed with individualized plans.
• Managed confidential records, implemented academic and behavioral plans, and adapted to changing needs.

Balanced high‑volume responsibilities, including test proctoring, note‑taking, and small group instruction.

• Assisted with youth development programs, supported teachers, and completed administrative tasks.
• Determined appropriate interventions based on individual needs, demonstrating analytical and problem‑solving skills.

Prepared and proofed lesson plans, ensuring accuracy and compliance with program standards

• Collected and presented behavioral data, ensuring accuracy and confidentiality.
• Assisted students during high‑stress situations, applying critical thinking to resolve issues.
• Collaborated with teachers, administrators, and parents to implement corrective strategies.
• Managed lesson plans and small group instruction, demonstrating organizational and multitasking skills.

• Delivered outstanding customer service in a high‑volume environment.
• I responded to questions about products, services, and accounts via phone, in person, and in writing.
• Cultivated customer loyalty, promoted repeat business, and improved sales.
• Monitored cash drawers and ensured accuracy in financial transactions.