Summary
Overview
Work History
Skills
References
Timeline
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Heather Williams

Deltona,FL

Summary

Experienced professional with a diverse background in Purchasing, Account Management, and Distribution. Skilled in nurturing strong relationships with Distributors, Manufacturers, Representatives, and Customers. Strategic planner who maximizes productivity to meet deadlines. Highly focused and results-oriented with a strong work ethic and a drive for success. Quick learner of new software systems and procedures.

Overview

19
19
years of professional experience

Work History

Program Buyer

Vexos
LaGrange, OH
04.2021 - 09.2024
  • Collaborated with cross-functional teams such as Program Management, Production, Engineering, Quality, Management, and Customers to provide purchasing input and updates for specific programs.
  • Reviewed Materials for a CTB (clear to build) date ensuring deliveries aligned with the projected production schedule
  • Facilitated efficient communication of concerns to relevant departments, individuals, and suppliers.
  • Maintained and ensured the integrity of MRP system purchasing data
  • Responsible for $ 4,000,000 spend, purchase of all materials required for the customer program build including customs, board-level components, wire and cable and MROs required for production
  • Secured 18% cost savings through effective negotiation, resulting in lower prices for quoted materials.
  • Initiated and managed supplier forecasts to streamline purchasing process, increasing efficiency.

Buyer

Conelec Manufacturing
DeLand, FL
02.2012 - 11.2019
  • Total purchase $5,054,500 out of a $ 11.5 million dollar spend
  • Negotiated pricing, payment, and freight terms with vendors.
  • Ensured uninterrupted production by sourcing suitable alternatives for high-risk parts.
  • Collaborated with internal team to swiftly address concerns related to materials and invoices.
  • Spear headed all New Product Introduction (NPI) buys, collaborating with Program Management and fellow buyers for seamless execution.

Program Manager

Conelec Manufacturing
DeLand, FL
02.2012 - 04.2018
  • Program Manager responsible for providing superior customer service to customer base with yearly revenue of over 5 million.
  • Coordinated the company's resources to provide service and support to customers as a direct interface from the quoting process through after the delivery of the product.
  • Ensured purchase orders were entered accurately, and planned schedule met the customer's needs.
  • Proactively communicated production schedule and delivery date to customers.
  • Responsible for organizing and facilitating Customer QBRs and meetings, including coordination of task/action items.
  • Processed customers engineering changes (ECO) and their alignment with the operations team as well as supply chain while managing the customer’s expectations for the implementation of the changes
  • Conducted analysis on customer accounts to ensure accurate quoting and pricing standards by reviewing margin reports, ordering trends, and cost analysis. Assessed technical documentation like customer Bills of Materials (BOMs), drawings, and Gerber files (PCB design).
  • Supported customers throughout the Production Part Approval Process (PPAP) to eliminate component and Design for Manufacturability (DFM) problems.
  • Successfully oversaw the management of customers' forecast and Kanban systems, ensuring the timely completion and stocking of all required sub-assemblies to meet top-level requirements.
  • Assisted in the Quote department; ability to read customers' drawings and convert them to a BOM.
  • Reviewed BOM and document package, obtaining competitive quotes.

Inside Sales Representative

WPG Americas Inc
Tampa, FL
08.2009 - 02.2012
  • Serviced accounts throughout the Southeast.
  • Maximized sales success by collaborating with Outside Sales Representatives.
  • Increased market share by expanding focus lines and diversifying product offerings.
  • 17% growth run rate year over year.
  • Manually managed and maintained customer bond programs.
  • Demonstrated excellent customer service by being proactive and keeping customers informed of any possible concerns.

Inside Sales Representative

Sager Electronics
Lake Mary, FL
03.2006 - 03.2009
  • Managed all Sparton Electronics locations in the United States, Canada, and Asia. Successfully elevated Sagers' vendor rating from 8th place to the top position.
  • Managed customers EDI MRP forecast of parts, ensuring just-in-time delivery while minimizing inventory levels.
  • Generated 2.4 million in sales through strategic collaboration with the sales team, resulting in increased market share.

Skills

Purchase Order Management

Cost Control/Savings

Pricing negotiations

Inventory Control/Monitoring

Strategic Planning/Scheduling

Forecast/Bonding

Procurement procedures

Material Sourcing (HTF/ALTS)

Supplier Sourcing/Oversight

Supplier Relationship Mgt

Problem Solving

Relationship Building

Collaboration

Communication: Verbal/Written

Interpersonal ability

Multi-tasking strength

Program Management

Cost Analysis

Profitability

Customer Service

Collaboration

Presentations

Understanding of Engineering Drawings, BOM's and Gerbers

Software

  • MS Office Suite; Excel, Outlook, Power Point, Teams and Word
  • Infor ERP Syteline version 802
  • Manex ERP
  • Oracle
  • People Soft
  • Lotus Notes
  • CRM SalesForce
  • MRP/ERP

References

References available upon request.

Timeline

Program Buyer

Vexos
04.2021 - 09.2024

Buyer

Conelec Manufacturing
02.2012 - 11.2019

Program Manager

Conelec Manufacturing
02.2012 - 04.2018

Inside Sales Representative

WPG Americas Inc
08.2009 - 02.2012

Inside Sales Representative

Sager Electronics
03.2006 - 03.2009

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Heather Williams