Heather Williams

• Coordinated patient scheduling to optimize office workflow and enhance patient experience.
• Managed front desk operations, ensuring efficient communication between patients and dental staff.
• Facilitated insurance verification processes, streamlining patient check-in procedures.
• Assisted in maintaining dental records using practice management software for accuracy and compliance.

• Provided compassionate support to clients with daily living activities and personal care needs.
• Assisted clients in maintaining mobility and promoting independence through tailored exercise routines.
• Monitored and documented vital signs, reporting changes to healthcare professionals promptly.
• Developed trusting relationships with clients, enhancing their emotional well-being and overall quality of life.

• Dispensed medications accurately while adhering to safety protocols and regulatory guidelines.
• Assisted pharmacists in preparing and labeling prescription medications for patient use.
• Managed inventory levels, ensuring timely restocking of pharmaceutical supplies and equipment.
• Conducted medication reconciliation to verify patient prescriptions against records for accuracy.

Managed patient check-ins and check-outs, appointment scheduling, financial transactions, and insurance verification. Set up tables, beds and patient areas for the day and next day.