Heather Wilson
DeFuniak Springs,FL
Summary
Dedicated professional with extensive experience in inventory management and order processing. Known for strong analytical skills and reliability, contributing to improved operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Labeler/Shipping Lead
Emerald Transformer
DeFuniak Springs, Florida
07.2024 - 10.2025
- Inspected finished products for proper labeling and quality standards.
- Maintained clean and organized workspace to promote safety and efficiency.
- Assisted in inventory management by tracking labeling supplies effectively.
- Verified and corrected product labels for accuracy.
- Received and processed orders for customized labels promptly and accurately.
- Inspected labels for quality assurance purposes.
Office Manager
Modern Air Solutions
Panama City Beach, Florida
04.2022 - 07.2024
- Managed office supplies and ensured timely restocking for daily operations.
- Maintained filing systems to organize documents and improve information retrieval.
- Processed incoming correspondence and directed it to appropriate team members.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Utilized computer software programs such as Microsoft Office Suite for reporting purposes.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
General Manager
Dunkin Donuts
DeFuniak Springs, Florida
10.2020 - 03.2022
- Oversaw daily operations to ensure efficient store management and customer satisfaction.
- Managed staff scheduling to optimize workforce and meet service demands.
- Monitored inventory levels to maintain adequate stock and minimize waste.
- Ensured compliance with health regulations for food safety and cleanliness standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Tracked monthly sales to generate reports for business development planning.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
Associate of Applied Science - Medical Billing And Coding
Keiser University
Online12-2021
Skills
- Reliability
- Multitasking capacity
- Quality inspection
- Inventory management
- Supply tracking
- Order processing
- Customer service
- Office administration
- Document organization
- Attention to detail
- Effective communication
- Time management
Affiliations
- Vice President of a Football and Cheer Organization
Timeline
Labeler/Shipping Lead
Emerald Transformer
07.2024 - 10.2025
Office Manager
Modern Air Solutions
04.2022 - 07.2024
General Manager
Dunkin Donuts
10.2020 - 03.2022
Associate of Applied Science - Medical Billing And Coding
Keiser University