Heather Wilson Sanchez
Ripon,CA
Summary
Dynamic Human Resource Business Partner at Amazon with a proven track record in enhancing employee retention and implementing effective HR policies. Skilled in HR analytics and employee relations, I successfully developed engagement initiatives that improved organizational culture and streamlined onboarding processes, fostering a productive and compliant workplace environment.
Overview
13
13
years of professional experience
Work History
Human Resource Business Partner
Amazon
10.2019 - Current
- Led talent acquisition strategies to enhance workforce quality and retention.
- Developed and implemented employee engagement initiatives to improve organizational culture.
- Facilitated performance management processes, driving employee development and accountability.
- Advised leadership on HR policies, ensuring compliance with labor laws and regulations.
- Analyzed workforce data to identify trends and inform strategic decision-making.
- Collaborated with cross-functional teams to align HR initiatives with business objectives.
- Mentored junior HR staff, fostering professional growth and knowledge sharing within the team.
- Streamlined onboarding processes, enhancing new hire experience and productivity from day one.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Advised senior management on organizational development and change management initiatives.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Sr. Human Resource Assitant
Amazon
07.2017 - 10.2019
- Coordinated resource allocation to enhance operational efficiency and support project requirements.
- Assisted in developing training materials for new staff, improving onboarding processes.
- Managed scheduling of resources to ensure timely completion of projects and tasks.
- Streamlined communication between departments, fostering collaboration and information sharing.
- Converted employee status from temporary to permanent.
- Assisted with creating employee handbooks and manuals.
- Aided staff with employee performance review paperwork and documentation.
- Conducted exit interviews with terminated employees.
- Developed and maintained HR policies and procedures.
Human Resource Assistant
Amazon
05.2015 - 04.2016
- Assisted in recruitment processes, screening resumes, and scheduling interviews.
- Maintained employee records and ensured compliance with HR policies.
- Supported onboarding activities, facilitating new hire orientation sessions.
- Processed payroll and benefits administration, ensuring accuracy of employee data.
- Coordinated training programs and tracked employee participation for compliance purposes.
- Responded to employee inquiries regarding policies, benefits, and workplace concerns.
- Contributed to the development of HR communication materials for staff engagement initiatives.
Operations Administrative Assistant
Amazon
09.2013 - 05.2015
- Implemented organizational strategies to streamline office procedures and improve task completion rates.
- Reduced errors and increased accuracy in documentation with meticulous attention to detail and thorough proofreading.
- Increased employee satisfaction by addressing concerns promptly and offering practical solutions to workplace challenges.
- Collaborated effectively with cross-functional teams on special projects or initiatives aimed at improving overall organizational performance.
- Ensured compliance with company policies and procedures through diligent monitoring and enforcement efforts.
Operations Administrative Assistant
Amazon
09.2012 - 09.2013
- Managed daily administrative tasks to ensure efficient operations and support team productivity.
- Coordinated schedules and meetings, optimizing time management for senior leadership.
- Assisted in processing documentation and reports, enhancing workflow efficiency within the department.
- Maintained accurate records using internal systems to support compliance and operational needs.
- Facilitated communication between departments, promoting collaboration and information sharing.
- Supported onboarding processes by preparing materials and coordinating training sessions for new hires.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced work environment.
- Maintained organized filing systems, allowing for quick retrieval of information when necessary.
Education
Associate of Science - Logistics And Supply Chain Management
San Joaquin Delta College
Stockton, CA06-2018
Skills
- Policy implementation
- Employee retention
- Employee relations
- Retention strategies
- Legal compliance
- HR analytics
- Succession planning
- Benefits administration
- Exit interviews
- Data analytics
- Internal communications
Timeline
Human Resource Business Partner
Amazon
10.2019 - Current
Sr. Human Resource Assitant
Amazon
07.2017 - 10.2019
Human Resource Assistant
Amazon
05.2015 - 04.2016
Operations Administrative Assistant
Amazon
09.2013 - 05.2015
Operations Administrative Assistant
Amazon
09.2012 - 09.2013
Associate of Science - Logistics And Supply Chain Management
San Joaquin Delta College