Energetic and guest-focused professional dedicated to delivering exceptional service in a fast-paced, team-driven environment. Highly skilled at engaging with guests, resolving concerns, and ensuring a positive and memorable experience. Demonstrated proficiency in multitasking, problem-solving, and utilizing communication technology to enhance guest interactions. Thrilled to contribute to Target's mission of making guests feel welcomed, inspired, and valued. Adept at balancing multiple tasks with meticulous attention to detail while maintaining a welcoming and helpful attitude. Prepared to adapt to the dynamic demands of retail while effectively collaborating with others and independently driving toward business goals.
Hi, I’m
Heather Winston
Garland,TX
Summary
Overview
7
years of professional experience
Work History
Pure Alchemy
Administrative Assistant
06.2015 - 07.2019
Job overview
- Managed executive schedules, travel, and meeting arrangements, ensuring seamless operations in a busy office environment
- Drafted correspondence, prepared presentation materials, and assisted with special projects, demonstrating strong organizational skills
- Provided exceptional customer service by addressing inquiries and resolving issues, contributing to a positive client experience
- Maintained records and documentation with attention to detail and compliance with HIPAA standards
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Sanford-Brown College
Receptionist
03.2012 - 08.2012
Job overview
- Managed front desk operations and handled customer queries, ensuring awelcoming environment for students and visitors
- Coordinated appointments and maintained student records, demonstrating attention to detail and efficiency in afast-paced environment
Education
University of North Texas
Bachelor of Science from Integrative Studies
05.2025
University Overview
GPA: 3.6
Dallas College North Lake Campus
Associate Degree from Applied Science
05.2013
University Overview
GPA: 3.8
Skills
- Guest Engagement
- Team Collaboration
- Multi-tasking
- Attention to Detail
- Communication
- Technology
- Problem Solving
- Adaptability
- Customer-Centric Approach
- Software
- Communication Tools
- Documentation
- Office Administration
- Computer Skills
- Data Entry
- Customer Service
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- File Organization
Timeline
Administrative Assistant
Pure Alchemy
06.2015 - 07.2019
Receptionist
Sanford-Brown College
03.2012 - 08.2012
Dallas College North Lake Campus
Associate Degree from Applied Science
University of North Texas
Bachelor of Science from Integrative Studies
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