Heather Woolums
Sabina,OH
Summary
Dedicated LPN Charge Nurse with a proven track record at Wilmington Nursing and Rehabilitation, adept in vital signs monitoring and fostering patient relationships. Excelled in high-pressure decision-making, enhancing patient safety and staff efficiency. Skilled in both geriatric care and customer service, ensuring comprehensive care and client satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LPN Charge Nurse
Wilmington Nursing and Rehabilitation
Wilmington, OH
04.2020 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
LPN Charge Nurse
Heartland Of Hillsboro
Hillsboro, OH
07.2019 - 04.2020
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
Customer Service Representative
Lowes Home Improvment
Wilmington, OH
04.2017 - 03.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
No Degree - Nursing
Hondros College of Nursing
Westerville, OH03-2019
High School Diploma -
Clinton Massie High School
Clarksville, OH06-2009
Skills
- Vital signs monitoring
- Customer service
- Nursing documentation
- Data entry
- Geriatric care
- End-of-life care
- Relationship building
- Computer proficiency
- Clinical judgment
- Client relations
- Disease prevention
- Data collection
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Licensed Practical Nurse (LPN) - Ohio Board of Nursing.
- CPR/AED Certification
Timeline
LPN Charge Nurse
Wilmington Nursing and Rehabilitation
04.2020 - Current
LPN Charge Nurse
Heartland Of Hillsboro
07.2019 - 04.2020
Customer Service Representative
Lowes Home Improvment
04.2017 - 03.2018
No Degree - Nursing
Hondros College of Nursing
High School Diploma -
Clinton Massie High School