Heather Wooten
Arvada,CO
Summary
Motivated Teacher's Assistant with deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms and planning fun activities. Good tutoring, recordkeeping and time management skills.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Teacher's Assistant
Green Gables Play school
Golden, CO
09.2018 - 05.2021
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Coordinated daily tasks between teachers and other staff members.
- Greeted parents at school events to provide information about curriculum and activities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Private Nanny
Myself
Golden, CO
09.2018 - 03.2020
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Assisted with homework, tutoring and school projects as needed.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Planned age-appropriate educational activities designed to promote learning and development.
- Facilitated playdates between siblings or friends in order to foster social interaction among peers.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
Customer Service Manager
Kmart, Sears Holding
Arvada, CO
02.2018 - 09.2018
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Monitored staff performance to ensure adherence to customer service standards.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
Education
Some College (No Degree) - Early Childhood Education
Red Rocks Community College
Denver, COSkills
- Merchandise Exchange
- Policy Enforcement
- School Policies And Procedures
- Credit And Cash Transactions
- Relationship Building
- Scanner Operations
- Cleaning And Sanitation
- Lesson Plans
- Parent Engagement And Communication
- First Aid Certificate
- Positive Role Model
- Decision-Making
- Problem-Solving Skills
- Critical Thinking And Judgment
- Team Collaboration
Affiliations
- loves to challenge myself physically and mentally with strength training and running.
- avid reader
- creating art activities with my children
Accomplishments
- Claro published author for Red Rocks Community College
References
References available upon request.
Timeline
Teacher's Assistant
Green Gables Play school
09.2018 - 05.2021
Private Nanny
Myself
09.2018 - 03.2020
Customer Service Manager
Kmart, Sears Holding
02.2018 - 09.2018
Some College (No Degree) - Early Childhood Education
Red Rocks Community College
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