Heather Worley
Orlando,FL
Summary
Enthusiastic and dependable with experience in lifeguarding, restaurant hosting/serving, and ensemble performance. Skilled at creating welcoming environments, staying calm under pressure, and communicating effectively with diverse groups of people. Known for a positive attitude, strong teamwork, and the ability to adapt quickly to fast-paced settings. Brings a blend of responsibility, customer service expertise, and collaborative spirit to every role.
Overview
3
3
years of professional experience
Work History
Staff Singer
Cathedral Church of St. Luke
09.2024 - Current
- Practiced singing exercises and studied with vocal coaches to develop voice and rehearse for upcoming roles.
Host/Restaurant Server
Party Fowl
05.2023 - 05.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Lifeguard
Big Kahuna's Water and Adventure Park
05.2022 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
Bachelor of Arts - Music
University of Central Florida
Orlando, FL05-2026
Associate of Arts - General Studies
University of Central Florida
Orlando, FL05-2024
Skills
- Guest Service and Hospitality
- Cash Handling and POS Systems
- Safety and Emergency Response
- Team Collaboration
- Strong Communication
- Professional appearance
Timeline
Staff Singer
Cathedral Church of St. Luke
09.2024 - Current
Host/Restaurant Server
Party Fowl
05.2023 - 05.2023
Lifeguard
Big Kahuna's Water and Adventure Park
05.2022 - 08.2022
Bachelor of Arts - Music
University of Central Florida
Associate of Arts - General Studies
University of Central Florida
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