Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Receptionist
Heather  Wynne

Heather Wynne

Middletown,PA

Summary

Proven performer at Walgreens, adept in point of sale operations and excelling in customer relations, ensured transaction accuracy and fostered repeat business through exceptional service. Mastered cleaning protocols, enhancing store cleanliness by maintaining high standards. Achieved positive customer feedback, contributing significantly to store success.

Overview

2
2
years of professional experience

Work History

Section Supervisor

United States Air Force, USAF
  • Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
  • Initiated cost-saving measures that resulted in reduced expenses without sacrificing operational efficiency.
  • Promoted open lines of communication within the section, fostering a collaborative atmosphere conducive to problemsolving.
  • Mentored junior staff members, helping them develop professional skills for career growth.
  • Maximized productivity, delegating tasks based on individual strengths and capabilities.
  • Coordinated with other supervisors to align strategies and streamline interdepartmental workflows.
  • Liaised with manager to discuss adverse trends and identify and resolve production issues.
  • Monitored production targets to meet company and customer demands.
  • Supervised ongoing daily production phases.
  • Troubleshot equipment to reduce service calls and downtime.

Cashier/ Customer Service

Walgreens
08.2004 - 02.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

High School Diploma

Hempfield High School
Landisville, PA

Emergençy Medical Technician-Basic

Guilford Technical Community College
Greensboro, NC

Medical Secretary/ Assistant Program

Willow Street Vo-Tech
Willow Street, PA

Skills

Cleaning and sanitizing

Accomplishments

While in the U.S. Air Force, I received in addition to the basic training ribbon, the "Good Conduct Medal", "Southwest Asia Service Medal", "Air Force Achievement Medal", & the "Outstanding Unit Award." I also volunteered to become the "Self Aid & Buddy Care" (First Aid) trainer for my Squadron . I them attended a train the trainer class in which the base paramedics taught us combat first aid skills, & regular first aid skills,. I used this knowledge to then summon the courage to stand in front of an auditorium at ny squadron even though many of them were high ranking individuals, & trained pilots & other higher ranking Officer personnel in my Squadron these skills, & I also helped train some personnel from other squadrons. I was glad to helo make sure people were current in their training for this, due to its importance.

Additional Information

I have some experience with the special needs population, because my son who's now of a young adult age, ihas mild AU., & the child my brother chose to care for and raise as a son, has ADHD and high functioning AU though fully verbal. I'm patient , and understanding with such persons.

Timeline

Cashier/ Customer Service

Walgreens
08.2004 - 02.2006

Section Supervisor

United States Air Force, USAF

High School Diploma

Hempfield High School

Emergençy Medical Technician-Basic

Guilford Technical Community College

Medical Secretary/ Assistant Program

Willow Street Vo-Tech
Heather Wynne