Heather Young
Eureka
Summary
Motivated and compassionate individual seeking entry-level human service worker position. Demonstrates genuine empathy with proficient listening and communication skills. Solid commitment to growth and learning within the human services field with a dedication to fostering relationships and providing support and assistance to individuals and communities in need.
Overview
26
26
years of professional experience
Work History
Recovery Assistant
House of Hope
Provo, UT
06.2024 - Current
- Assist through observation, interaction, and monitoring of clients and their day to day activities.
- Performing necessary searches of clients and deep searches of facilities.
- Administer and document medications given.
- De-escalating situations and holding firm boundaries with clients.
- Maintaining an environment where safety and security are observed.
- Documentation of clients, events, behaviors, and all other information during the scheduled shift.
Residential/Night Watch
New Haven Residential Treatment Center
Spanish Fork, UT
09.2021 - Current
- Responsible for monitoring students during the standard sleeping hours
- Providing assistance to ensure emotional and physical needs are met for each young woman
- Complete bed checks every 15 minutes to ensure a safe environment is being provided
- Observe student behaviors and individual sleeping patterns
- Baggage and luggage checks
- Approval of mail, email, and packages
- Documentation of each student concerning personal sleep and behavior
School Board Member
Tintic School District
Eureka, UT
01.2017 - Current
- Currently serving as the school board president
- Responsible for reviewing and adopting district policies and rules
- Worked as a team in the hiring of a new superintendent
- Actively engaged liaison for the community and the school district
- Provide direction for the district by writing and implementing board mission statement and policies
- Effectively communicate and encourage the importance of ongoing education
Food Service Director
Tintic School District
Eureka, UT
08.2010 - 06.2014
- Analyzed nutritional information to bring the menu in line with state and federal guidelines
- Responsible for staff development and training
- Negotiated with vendors to order supplies for the lunch program
- Clearly communicated information to staff, district administration, and vendors
- Maintained knowledge of computer applications
- Represented high expectations of quality work in an organized manner
Collection Manager
Heritage Gardens Management Company
Salt Lake City, UT
10.2000 - 12.2003
- Managed collection department for 8 apartment complexes
- Applied clear written communication skills to draft documents to notify tenants concerning monies owed
- Strong interpersonal skills used to negotiate payment arrangements
- Responsible for settling accounts with tenants to avoid legal action
Property Manager
Heritage Gardens Management Company
Salt Lake City, UT
03.1999 - 01.2001
- Managed a 46 unit townhome and apartment complex
- Applied strong verbal communication skills to work with prospective tenants throughout the move in process
- Skilled in enforcing community rules and guidelines
- Demonstrated efficient multitasking skills in managing the complex while working out of my home with small children
Education
BACHELOR OF ARTS - HUMAN SERVICES
Columbia College of Missouri
01.2020
Skills
- Proficiency in Microsoft Word
- Experienced Excel user
- Excellent analytical skills
- Passionate about advocating for others
- Team Player
- Strong organization skills
- Setting and enforcing client boundaries
- Excellent work ethic
Timeline
Recovery Assistant
House of Hope
06.2024 - Current
Residential/Night Watch
New Haven Residential Treatment Center
09.2021 - Current
School Board Member
Tintic School District
01.2017 - Current
Food Service Director
Tintic School District
08.2010 - 06.2014
Collection Manager
Heritage Gardens Management Company
10.2000 - 12.2003
Property Manager
Heritage Gardens Management Company
03.1999 - 01.2001
BACHELOR OF ARTS - HUMAN SERVICES
Columbia College of Missouri