Heather Yurgel
Spotsylvania,VA
Summary
Experienced Office Manager efficient in productivity, leadership, and problem-solving. Highly dependable, organized, and effective in teamwork and individual operations. Methodical and detail-oriented. Dedicated to providing excellent customer service and ensuring strong vendor relationships.
Overview
15
15
years of professional experience
Work History
Office Manager
Golden Appliance Repair
07.2018 - 06.2023
- Oversaw office activity, maintained office supplies, communicated with vendors.
- Created, maintained and updated filing systems for paper and electronic documents and service tickets.
- Updated accounts, scheduled appointments, invoiced customers.
- Oversaw office inventory by ordering necessary parts, and processed shipments.
- Provided customer service via phone calls and emails.
Cash Office Manger
Hobby Lobby
08.2016 - 06.2018
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and cash orders.
- Sorted and counted coin and currency to make change for associates.
- Trained new employees on proper cash routines, procedures, and requirements.
- Maintained vendor files and store ledgers through an organized filing system.
Registered Nurse- Neonatal Intensive Care Unit
Mary Washington Hospital
01.2013 - 10.2013
- Assessed, evaluated, and cared for neonate and pediatric patients.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Instructed parents on proper care for their infants.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
Registered Nurse- Neonatal Intensive Care Unit
Winthrop Hospital
03.2008 - 08.2011
- Assessed and cared for neonate and pediatric patients.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans..
- Provided emotional support for families with infants in the hospital.
- Assisted physicians with procedures and monitored patient's progress following procedures and surgeries.
- Provided assistance to other units needing more nursing coverage.
Education
Bachelor of Science - Nursing
Adelphi University
Garden City, NY12.2007
Skills
- Information Protection
- Cash Flow and Reconciliation
- Training and Development
- Database Administration
- Billing and Invoicing
- Office Supplies and Inventory
- Workflow Optimization
- Account and Ledger Reconciliations
- Customer Service Management
- Banking Operations
- Scheduling
Timeline
Office Manager
Golden Appliance Repair
07.2018 - 06.2023
Cash Office Manger
Hobby Lobby
08.2016 - 06.2018
Registered Nurse- Neonatal Intensive Care Unit
Mary Washington Hospital
01.2013 - 10.2013
Registered Nurse- Neonatal Intensive Care Unit
Winthrop Hospital
03.2008 - 08.2011
Bachelor of Science - Nursing
Adelphi University
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