Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HEATHER Zake

Springfield,IL

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

1
1
Certification
1
1
year of post-secondary education
16
16
years of professional experience

Work History

Caregiver

Home Instead
Springfield, IL
08.2023 - 01.2025
  • Delivered personalized assistance to enhance client well-being
  • Facilitated daily activities to improve client quality of life
  • Maintained homes to ensure safe and comfortable living environments

Crew Member

Dairy Queen Grill & Chill
Springfield, IL
04.2009 - 09.2019
  • Served food to customers efficiently at counter, ensuring satisfaction
  • Prepared ice cream to meet customer preferences and enhance experience
  • Stock
  • Maintained clean work area to support food safety and operational efficiency
  • Food safety

Cashier/Assistant Manager, Customer Service

ApolloMart
Springfield, IL
06.2010 - 05.2017
  • Greet customers and serve them
  • Process credit card and cash payments
  • Train new employees
  • Clean and stock main floor
  • Check in truck orders
  • Handled paperwork and managed money exchange for safe deposit transactions.

Education

Graduate Certificate - Phlebotomist

Lincoln Land Community College
Springfield, IL
07.2025 - 09.2025

Graduate Certificate -

University of Spa And Cosmetology Arts
Springfield , IL
04.2010 - 04.2011

Lawrence Adult Education Center
Springfield, IL

Some College (No Degree) - Medical Office

ICDC
Culver City, CA

Skills

  • Phlebotomy techniques
  • Patient care
  • Medical terminology
  • Laboratory procedures
  • Typing
  • Research

Certification

  • Ascp certificate & cpr certified

Timeline

Graduate Certificate - Phlebotomist

Lincoln Land Community College
07.2025 - 09.2025

Caregiver

Home Instead
08.2023 - 01.2025

Cashier/Assistant Manager, Customer Service

ApolloMart
06.2010 - 05.2017

Graduate Certificate -

University of Spa And Cosmetology Arts
04.2010 - 04.2011

Crew Member

Dairy Queen Grill & Chill
04.2009 - 09.2019

Lawrence Adult Education Center

Some College (No Degree) - Medical Office

ICDC
HEATHER Zake