Heather Zakrewski-Badamo
Parlin,NJ
Summary
Experienced HR professional with a strong background in compensation administration, collective bargaining, and employee relations. Proven track record of managing complex projects, interpreting collective bargaining agreements, and administering compensation for large unionized workforces. Skilled in providing strategic guidance to senior management, facilitating performance management cycles, and resolving labor relations issues. Experienced in full-cycle recruiting, employee complaint investigations, and compliance auditing. Committed to leveraging technical expertise, leadership skills, and a collaborative approach to drive organizational growth, employee engagement, and excellence in human capital management.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Sayreville Board of Education
09.2023 - Current
- Demonstrate adaptability and versatility by stepping into diverse classroom environments to deliver high-quality instruction in the absence of regular teachers
- Implementing lesson plans left by the absent teacher or creating engaging and educational activities on the spot to ensure continuity in learning
- Managing classroom behavior and ensuring a conducive learning environment by establishing clear expectations and boundaries
- Providing constructive feedback and support to students to foster their academic and personal growth
- Collaborating with school staff and administrators to maintain a cohesive educational experience and address any challenges that arose during the absence of the regular teacher
- Adhering to school policies and procedures to ensure the safety and well-being of students at all times
- Demonstrating flexibility, patience, and resilience in handling unexpected situations and adjusting to varying grade levels, subjects, and student needs.
Project Specialist, HCM Implementation Recruitment
Consolidated Edison Company of New York, Inc.
06.2008 - 11.2022
- Recruitment module lead for HCM Cloud implementation project overseeing the design, configuration, of the Recruitment module to meet the organization's talent acquisition needs
- Leading the end-to-end implementation of the Recruitment module within the HCM Cloud platform, ensuring alignment with organizational goals and industry best practices
- Collaborating closely with stakeholders, including HR leaders, recruiters, and IT teams, to gather requirements, define project scope, and establish project timelines
- Conducting detailed analysis and mapping of recruitment processes to configure the Recruitment module, optimizing workflows, and enhancing user experience
- Customizing and configuring system settings, templates, and workflows to streamline the entire recruitment lifecycle from job requisition creation to candidate onboarding
- Developing and executing comprehensive testing strategies, including unit testing, system integration testing, and user acceptance testing, to ensure the Recruitment module's functionality and performance met quality standards
- Providing training and support to end-users and stakeholders to facilitate a smooth transition to the new Recruitment module and promote user adoption
- Monitoring project progress, identifying risks, and implementing mitigation strategies to ensure the timely and successful delivery of the Recruitment module within budget.
Project Specialist - Labor Relations
Consolidated Edison Company Of New York, Inc.
10.2012 - 01.2021
- Administered the compensation provisions of two collective bargaining agreements for approximately 8,000 union employees
- Chairperson for the Accommodations Review Committee (ARC) – address applicant and employee requests for reasonable accommodations
- Managed full-time staff of 2 employees
- Provided training, guidance, direction, and development when needed
- Managed the placement of employees with temporary and long-term medical restrictions into other job titles within the organization
- Manage the processing of all contractual wage increases including the general, merit and progression (steps) increases as well as all individual contractual rate changes and one-time payments for union members
- Interpret the collective bargaining contract for management on all union matters
- Participate in collective bargaining as SME for union compensation
- Review and approve all union job offers, pay rate changes for co-ops, and military differential payments for union and management personnel
- Manage the company’s participation in compensation surveys and present the results to executive management as well as industry associations
- Conduct quarterly audits for compliance with Personal Identifiable Information policy
- Records retention coordinator for Human Resources
- Administrator of computer system used to determine eligibility for contractual increases and document employee performance
- Train users on the system
- Maintain and enhance the systems
- Managed the process that allows employees to complain/grieve about any company determination related to sick pay, duty status, or medical determinations
- Acting Department Manager (September 2015 to October 2017).
HR Generalist
Consolidated Edison Company of New York, Inc.
06.2008 - 10.2012
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Served as a trusted advisor to employees at all levels of the organization regarding career development, workplace policies, and conflict resolution.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Provided guidance to senior management on employee relation matters, talent management, and contract interpretation and over all engagement of workforce.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Facilitated performance management cycles for both management and union employees.
- Full cycle recruiting: posting, vetting, conducts interviews and provides salary guidance for compensation.
- Conducted investigations into employee complaints and provided recommendations.
- Worked closely with Company and Union Leadership to help mediate management/union issues.
- Represented the Company at grievance hearings and arbitrations.
Human Resources Generalist
Citigroup
07.2004 - 06.2008
- Supported International Personal Banking & Non Resident Indians divisions to all levels of employees on all company policies and employment practices; employee relations issues such as employee counseling, employee complaints, investigations, working with legal and senior HR Mgmt and various HR related reports
- Was responsible for the full cycle recruiting process
- Managed the employee life cycle: onboarding, transfers, salary increases, terminations, leaves of absence, benefits, variable pay program, performance management, Voice Of Employee planning and hiring temp employees
- Oversaw the service award program and organized employee activities and special projects as assigned.
Education
Bachelor of Science in Business Administration - Management
Wagner College
Staten Island, NYSkills
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Peoplesoft
Timeline
Substitute Teacher
Sayreville Board of Education
09.2023 - Current
Project Specialist - Labor Relations
Consolidated Edison Company Of New York, Inc.
10.2012 - 01.2021
HR Generalist
Consolidated Edison Company of New York, Inc.
06.2008 - 10.2012
Project Specialist, HCM Implementation Recruitment
Consolidated Edison Company of New York, Inc.
06.2008 - 11.2022
Human Resources Generalist
Citigroup
07.2004 - 06.2008
Bachelor of Science in Business Administration - Management
Wagner College
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