Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Management, Personnel Training and Server
Sunny Street Cafe - Huntsville
02.2023 - Current
Gained knowledge of company policies, protocols and processes.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Assisted with onboarding of new employees by providing training and development resources.
Analyzed customer feedback to identify areas for improvement.
Acted with integrity, honesty and knowledge to promote culture of company.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Handled day-to-day customer or client questions via telephone or email.
Assisted established management staff with operational oversight, business development, and process improvement strategies.
Described product to customers and accurately explained details and care of merchandise.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Identified and communicated customer needs to supply chain capacity and quality teams.