Heather Zink

• Gained hands-on experience working to provide gold standard patient care.
• Worked at inpatient and outpatient sites including Medstar, University of Maryland, Accession, Mercy, Patient First, Advanced Radiology sites.
• Experience using GE, Samsung, Fujifilm, Siemens and Carestream DR and Mobile systems.
• Experience assisting with Surgical and Fluoroscopic studies.
• Experience with Speciality Orthopedic imaging
• Listens to patients concerns and explains exam process appropriately

-Provides customer assistance with research databases, circulation materials and library services such as prints and faxing

-Assists customers with technology support

-Provides customers with Community Resource information

-Attends outreach events

-Trained newcoming staff members

-Organized store layout and fixtures within visual merchandising standards

-Assisted with customer requests and answered questions to improve customer satisfaction