Heather Zynda
Mosinee,WI
Summary
Knowledgeable Registered Nurse with extensive background in inpatient step-down, leadership, and behavioral health nursing that provides compassionate care to diverse patient populations. Demonstrated success in implementing individualized care plans and supporting patients through crisis intervention. Proven ability to utilize therapeutic communication and critical thinking to enhance patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health Registered Nurse
Northcentral Healthcare
01.2024 - Current
- Assess and treat diagnosed behaviors and mental health conditions
- Advocated for patient rights within the healthcare system by maintaining confidentiality standards, addressing ethical concerns when necessary.
- Enhanced interdisciplinary collaboration through consistent communication with healthcare team members, resulting in more comprehensive patient care.
- Promoted self-care among patients through the teaching of effective coping strategies and stress management techniques while providing therapeutic commuication
Nurse Manager
Aspirus
04.2023 - Current
- Fostered improvement in staff development, engagement, and standards of patient care.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed 70-75 nurses and nursing activities in a 220-bed hospital, 38 bed trauma step-down unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Worked on the floor, managing patients (1:4) during scheduling gaps
Supervisor
Aspirus
04.2021 - 04.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Registered Nurse
Aspirus
07.2020 - 04.2021
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Managed patients in COVID ICU, intubated and sedated, on blood pressure support.
Registered Nurse-Contract
Pamela's List
01.2020 - 06.2020
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Registered Nurse-Contract
Loyal Source
04.2019 - 12.2019
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Registered Nurse-Critical Care Transport
Spirit (now Aspirus Medevac)
07.2017 - 12.2019
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Made autonomous decisions regarding patient care in a 1:1 setting
- Communicated with team members in regards to patient care
Education
Master of Science - Nursing
Bradley University
Peoria, Illinois, IL12-2027
Associate of Science - Nursing
Northcentral Technical College
Wausau, WI12-2010
Bachelor of Science - Nursing
University of Wisconsin, Oshkosh
Oshkosh, Wisconsin, WI05-2014
Skills
- Stress reduction techniques
- Proven track record for improving patient outcomes
- Patient counseling and therapeutic communication techniques
- Experience in managing patient care for groups of 4-5
- Continuous improvement strategies
- Proficient in task management
- Sound clinical assessment skills
- Patient education and counseling
Certification
Advanced Cardiac Life Support (ACLS), expires 12/31/2026
Basic Life Support (BLS), expires 11/26/2026
NIHSS, expires 12/27/2026
Timeline
Behavioral Health Registered Nurse
Northcentral Healthcare
01.2024 - Current
Nurse Manager
Aspirus
04.2023 - Current
Supervisor
Aspirus
04.2021 - 04.2023
Registered Nurse
Aspirus
07.2020 - 04.2021
Registered Nurse-Contract
Pamela's List
01.2020 - 06.2020
Registered Nurse-Contract
Loyal Source
04.2019 - 12.2019
Registered Nurse-Critical Care Transport
Spirit (now Aspirus Medevac)
07.2017 - 12.2019
Master of Science - Nursing
Bradley University
Associate of Science - Nursing
Northcentral Technical College
Bachelor of Science - Nursing
University of Wisconsin, Oshkosh